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https://www.zendesk.com/help-desk-software/
A great help desk is at the heart of great customer support. Help desk software enables support agents to track, prioritize, and solve customer support tickets. But Zendesk is more than just help desk software; it’s a customer service and engagement platform that offers omnichannel support.
https://www.capterra.com/help-desk-software/
Zendesk is the leading cloud-based help desk software built for better customer relationships. Designed to improve customer satisfaction and to support your customers on any channel: text SMS, web, mobile app, phone, email, social media. More than 200,000 companies such as Uber, Groupon, Slack, Airbnb,...
https://support.hp.com/us-en/
HP Support Assistant Built-in support for your PCs and printers Learn how to Print,Scan,Fax or Setup your HP Printer HP SmartFriend Experts are available 24/7 to handle any tech issue.
https://www.bls.gov/ooh/computer-and-information-technology/computer-support-specialists.htm
Sep 04, 2019 · Computer user support specialists, also called help-desk technicians, usually provide technical help to non-IT computer users. They respond to phone and email requests for help. They can usually help users remotely, but they also may make site …On-the-job training: None
https://www.thebalancecareers.com/tech-support-skills-list-2063774
May 21, 2019 · Technical support staff maintain computer systems, ensure that they run smoothly, and fix problems as they arise. Tech support staff may also install and configure new hardware, undertake regular upgrades, and help other employees set up accounts, reset passwords, and other computer system related questions.
https://www.indeed.com/q-Help-Desk-Support-jobs.html
RFA is seeking a Help Desk support contractor. Help maintain VOIP phone system and conduct physical configuration for end-user phones.
https://www.westgatech.edu/program-explorer/systems-information-management/computer-support/
Computer Support It’s virtually impossible to work in today’s world without computers. If you consider yourself “into computers,” consider being the person who maintains them, repairs them, or even teaches others how to use them.
https://www.techopedia.com/definition/353/help-desk
Help Desk: A help desk, in the context of IT, is a department inside an organization that is responsible for answering the technical questions of its users. Most major IT companies have set up help desks to respond to questions from their customers. The questions and their answers are usually transferred using e-mail, telephone, website, or ...
https://en.wikipedia.org/wiki/Help_desk
A help desk is a resource intended to provide the customer or end user with information and support related to a company's or institution's products and services. The purpose of a help desk is usually to troubleshoot problems or provide guidance about products such as computers, electronic equipment, food, apparel, or software.
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