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https://www.supportpal.com/
Finding a help desk solution that fit our needs as a web hosting and IT services company was a challenge. SupportPal has allowed us to easily converge our different support channels to easily support our customers, work with sales leads, and track server changes and maintenance, all from a …
https://www.faveohelpdesk.com/
Web-based support ticket system, Easy to install, easy to use cost effective ticket management solution for startups, SME’s and enterprises. Knowledge Base An app that helps organizations to set up a knowledge base and share information with staff & customers.
https://service.hostedcafe.com/
Customer Support. Communicate directly with support engineers, create and update service requests, and access all your services. Reports. Get direct access to reports and understand what is going on in your environment. Documentation.
https://www.jitbit.com/hosted-helpdesk/
Support ticket system for your help desk team. This is the "SaaS" version, hosted in the cloud (we also have an on-premise one).4.5/5(198)
https://www.zendesk.com/help-desk-software/
Help desk software enables support agents to track, prioritize, and solve customer support tickets. But Zendesk is more than just help desk software; it’s a customer service and engagement platform that offers omnichannel support. That means that customer interactions across phone, chat, email, social media, and any other channel you can ...
https://www.zendesk.com/support/features/self-hosted-remote-support-software/
However, there's another way: self-hosted remote support software (also known as remote access software), which gives your support staff remote access to users’ computers to troubleshoot problems. Zendesk Support addresses this issue by integrating with LogMeInRescue, a provider of remote access tools for businesses worldwide.
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