Huit Support Services

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HUIT Structure Harvard University Information Technology

    https://huit.harvard.edu/pages/huit-organization
    Led by University CIO Anne Margulies, HUIT comprises administrative, planning, and strategy groups, service delivery groups, and strategic programs. Each service area is led by a member of HUIT Senior Leadership Team. All of our services reside in our online IT Service Catalog. Everything we do in HUIT is in support of 4 enduring purposes:

Coop Documentation - HUIT Support Services - Harvard Wiki

    https://wiki.harvard.edu/confluence/display/huitss/Coop+Documentation
    Aug 16, 2018 · For FAS Inventory login to Sharepoint and search for HUIT-Admin & Refresh. After you select HUIT-Admin & Refresh, there will be a search box, enter "computer inventory (FAS)" in the search field. Record how many of each:

Standard Operating Procedures - HUIT Support Services ...

    https://wiki.harvard.edu/confluence/display/huitss/Standard+Operating+Procedures
    Dec 14, 2017 · HUIT Support Services Home. Skip to end of banner. Go to start of banner. Standard Operating Procedures. ... You are expected to attend all meetings setup by Support Services management. If you cannot attend, you should respond so in a timely manner, with alternative date. Also, you are expected to keep you manager informed of any meetings.

Welcome to HUIT Customer Billing

    https://ccb.huit.harvard.edu/
    Welcome to HUIT Customer Billing. The Infrastructure and Support Services organizational units of HUIT deliver IT services to the Harvard community, supported primarily through cost-recovery financial models in each of the service areas.

HarvardKey - Login

    https://hwpi.harvard.edu/os_fast/files/huit/huit_org_chart_current.pdf
    Please Log In. To log in, please select your login type from the tabs below and enter your credentials. If you're not sure what login type to use, look here for how ...

Service Catalog - IT Help

    https://harvard.service-now.com/ithelp?id=sc_home
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Contact - IT Help

    https://harvard.service-now.com/ithelp?id=contact
    Harvard community, log in to see your tickets and services, and access chat support. Log In

Information Technology Services Harvard Law School

    https://hls.harvard.edu/dept/its/
    On Monday, September 24, ITS will be moving to a new self-service ticketing system: the HLS Administrative Services Hub. Beginning Monday, the Hub will replace the current ticketing system and email mailbox as avenues to contact ITS for services and issues.



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