Hypercare Support Plan Template

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Post Implementation Support Hypercare Support The ...

    https://www.theshelbygroup.com/post-implementation-support-part-1-go-live-coming/
    Jan 12, 2017 · Post Implementation Support is a lot broader than organizations generally realize and contain gaps that most are unaware of. Beginning with a successful implementation to ensure that the support needs are limited to exception use cases, Post Implementation Support can be broken down into 3 phases: 1. Pre-Go Live, or “Preparation” 2.

4.4 Establish Hypercare Plan - Coupa Success Portal

    https://success.coupa.com/Implement/Overview/04_Deploy/4.4_Establish_Hypercare_Plan
    Hypercare period allows for a smooth period of transition from implementation resources leading the project to support resources. 4.4 Establish Hypercare Plan - Coupa Success Portal Skip to main content

HyperCare Anaplan

    https://www.anaplan.com/legal/HyperCare-Support/
    The template for this report will be pre-defined by the Anaplan HyperCare team in conjunction with the customer, but will generally comprise the following usage data points: model open time, import duration, export duration, processing time, number of times accessed, number of …

How to Plan Your ERP Project's 'Go Live', 'Hypercare' and ...

    https://www.gartner.com/en/documents/3178218/how-to-plan-your-erp-project-s-go-live-hypercare-and-sta
    Dec 15, 2015 · Well-run ERP projects have a carefully selected implementation approach and "go live" date to minimize business disruption. ERP leaders should adopt three best practices to plan a managed business ramp-down and ramp-up, a "hypercare" phase, and finally a period of stabilization.

HyperCare - Anaplan Community

    https://community.anaplan.com/t5/HyperCare/tkb-p/HyperCare-Resources
    HyperCare represents Anaplan’s continued dedication to your Connected Planning journey, with features that ensure you and all your Anaplan users have what they need to be successful. If you are interested in HyperCare please contact your Account Executive, your Customer Success Business Partner, or email [email protected] .

Upgrade Blog: What is hypercare and why should you care?

    http://blog.upgrade.umn.edu/2014/01/what-is-hypercare-and-why-should-you.html
    Jan 22, 2014 · What is hypercare and why should you care? ESUP is starting to plan for end-user support post-go live. The stabilization period after a system launch is often referred to as ‘hypercare’. It focuses on customer support, data integrity, and system stability. The ESUP hypercare effort will leverage the knowledge and experience of each ESUP ...

SYSTEMS +: Hypercare Support

    https://systemsplusgroup.blogspot.com/2014/07/hypercare-support.html
    Jul 02, 2014 · The main purpose of the hypercare period is to closely monitor customer service, data Integrity and the smooth functioning of the implemented application. The thumb rule is that when hypercare support ends, the system is stable and can be release to more end users with the usual support activities continuing.

A checklist to setup a post-production support team

    https://www.projectmanagement.com/blog-post/19646/A-checklist-to-setup-a-post-production-support-team
    This checklist will help project managers to complete the tasks that are required to setup the post production support team successfully. This transition should also be part of the overall project plan and the tasks have to be included in the schedule. The signed contract is in place for the production support …

SDP-21 Operations and Support Plan Template

    https://www.doit.state.nm.us/docs/project_oversight/proj_mgmt_templates/DoIT_OperationsAndSupportPlanTemplate.doc
    What are the responsibilities of the local support, regional support, and central support organizations?] 2.3 Development Schedule [Purpose of this Section: Identify major deliverables and tasks that must be done to create the end user support organizations and support procedures and establish agreements or contracts for outsourced services.



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