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https://systemsplusgroup.blogspot.com/2014/07/hypercare-support.html
Jul 02, 2014 · Ensuring smooth handover: This is the final activity that comes under hypercare support. This includes various handover activities like documentation, confirmation from the end users on various processes configured in the application. This also, includes handover of the application’s administrator rights to the support team.
https://support.hypercare.com/
Advice and answers from the Hypercare Team. Getting Started on Hypercare. J . 7 articles in this collection Written by Albert Tai, Bobbette Bennett, and Joe Choi. Trouble Shooting. Find solutions to problems. 1 article in this collection Written by Albert Tai. Sending and Receiving Messages.
https://www.brocentasia.com/hypercare-it-support.html
A simple, cost-effective IT Managed Support service model, Complete HyperCare Support is made to keep your business’ IT up and running. With HyperCARE service model, Brocent works as your virtual IT department to provide access to a team of professionals for IT support and proactive IT management – all at a low monthly rate.
https://www.gartner.com/doc/3178218/plan-erp-projects-live-hypercare
Well-run ERP projects have a carefully selected implementation approach and "go live" date to minimize business disruption. ERP leaders should adopt three best practices to plan a managed business ramp-down and ramp-up, a "hypercare" phase, and finally a period of stabilization.
https://www.hypercare.com/
"Hypercare has facilitated the communication between the team members and therefore helped a lot with the flow of our fast pace heath care system. I am able to communicate patient's clinical findings, treatment plans and barriers to discharge at once to the whole team, avoiding duplicate information and small conversations. Very easy to use!"
https://www.theshelbygroup.com/post-implementation-support-part-1-go-live-coming/
Jan 12, 2017 · Post Implementation Support is a lot broader than organizations generally realize and contain gaps that most are unaware of. Beginning with a successful implementation to ensure that the support needs are limited to exception use cases, Post Implementation Support can be broken down into 3 phases: 1. Pre-Go Live, or “Preparation” 2.
https://www.theshelbygroup.com/post-implementation-support-part-2-silence-bliss/
This blog, part two of a three-part series on Post Implementation Support, will focus on the Hypercare period of Post Implementation Support and how to manage certain risks – namely, expecting the unexpected.. To provide a common definition, Hypercare is the period of time immediately following a system Go Live where an elevated level of support is available to ensure the seamless adoption ...
https://www.snp-poland.com/en/better-business/case-studies/hypercare-support-after-sap-upgrade/
Hypercare Support – even better care. To meet the customer’s needs, SNP offered Hypercare Support, a service consisting in providing 24/7 support for the BASIS and ABAP modules by the SNP Outsourcing Center in case of business interruptions after the completion of the project. The key aspect of this service is the provision of care by ...
https://midaspress.blogs.govdelivery.com/2013/02/26/hyper-care-for-go-live/
Hyper Care for Go-Live. Posted on February 26, 2013 by MIDAS Press Team. By Tacy Summersett. Hyper Care is the stabilization period after Go-live which focuses on customer support, data integrity, and system availability. The Hyper Care team is a group of MIDAS individuals located in Washington, D.C. who will provide technical support to ...
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