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https://www-01.ibm.com/support/docview.wss?uid=nas4SF99666
IBM i Support IBM disclaims all warranties, whether express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. By furnishing this document, IBM grants no licenses to any related patents or copyrights.
https://www.ibm.com/support/pages/aix-support-lifecycle-information
Lists the AIX Technology Level (TL) release dates and end of service pack support (EoSPS) dates.
https://www-01.ibm.com/marketing/iwm/iwm/web/reg/upload.do?source=chis
ISAT Level 1 Support Business Partners upload. Not registered? If you do not have a universal IBM user ID, please register here, then return to sign in for this offering.. To find out more about the benefits of having an IBM Registration ID, visit the IBM ID Help and FAQ.
https://joehertvik.com/help-desk-definitions-level-1-level-2-level-3-support/
In one of my roles, I run a Help Desk for two companies outside of Chicago. One of the confusing things about Help Desk management and talking to people about an IT Operations Help Desk, is that people don’t understand what Level 1, Level 2, and Level 3 Help Desk support is (as well as Level 0 support and Level 4 support, which not everyone talks about).
https://www.ibm.com/support/knowledgecenter/en/ssw_aix_71/rnbase715/rnbase715.html
When you support those systems, you must install the following versions of the AIX operating system, or a later version: AIX levels that support any I/O configuration: AIX Version 7.1 with the 7100-03 Technology Level and Service Pack 3 and APAR IV56367; AIX levels that support …
https://searchcustomerexperience.techtarget.com/definition/level-of-support-support-level
Mar 01, 2007 · Each company decides how to organize its total technical support into levels and what to name them. Some companies name their levels of support basic and advanced. Others call them level 1, level 2, and level 3 or level A, level B, and level C.
https://www.ibm.com/services/digital-workplace/watson-support
IBM Workplace Support Services with Watson reinvents the traditional service desk. Our AI-powered service desk is always available to support users, when and how they choose, with a …
https://www-945.ibm.com/support/fixcentral
IBM Support, Fix Central. Machine Code updates for Power Systems and System Storage are available for IBM machines that are under warranty or an IBM hardware maintenance service agreement.
https://www.ibm.com/services/technology-support
IBM provides proactive and reactive, on-site and remote IT support for over 30,000 IT devices across all manufacturers. This includes IBM, Cisco, Dell/EMC, Fujitsu, HPE, Lenovo, and Sun/Oracle. IBM helps you to take your IT support to the next level using a single expert partner.
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