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http://www-01.ibm.com/common/ssi/cgi-bin/ssialias?infotype=an&subtype=ca&supplier=877&letternum=ENUSZS02-0102
This ServicePac provides access to IBM`s remote software support infrastructure for non-clustered Linux in an xSeries / Intel environment in an easy to subscribe to format, available via the IBM Business Partner channel.
http://www-03.ibm.com/services/ca/en/its/servicepac/pages/tandc_rtss.html
This IBM ServicePac for Remote Technical Support Services for Storage Devices, or Software ServicePac for System x (called the "Agreement") is the complete and exclusive agreement regarding Customer’s acquisition of Remote Technical Support Services for Storage Devices or Software ServicePac for System x (called "Service") and replaces any prior oral or written communications …
https://www-03.ibm.com/services/ca/en/its/servicepac/pages/intro_rtss.html
Remote technical support services for storage devices. Follow these 3 easy steps to activate your service: Review and agree to the terms and conditions. ... We'll provide you with IBM ServicePac activation confirmation and instructions on how to access your service. Activate now .
https://www.ibm.com/common/ssi/rep_ca/8/897/ENUS603-028/index.html
IBM Remote Technical Support Services — ServicePac are part-numbered software services designed to provide end-to-end software installation and operational support, including: Answers to basic, short duration software and operating system installation, usage, and configuration questions
http://www-01.ibm.com/common/ssi/rep_ca/5/897/ENUS611-025/ENUS611-025.PDF
RTS ServicePac is a remotely delivered support service designed to answer common how-to and diagnostic questions not specifically tied to hardware problems. This service is designed to augment the customers existing support staff by expediting resolution times and maintaining a higher level of availability through expert level resources from IBM.
https://www.ibm.com/common/ssi/rep_ca/2/877/ENUSZS09-0262/index.html
These ServicePac offerings provide remote technical support for clients using IBM Entry Disk Storage Devices. Support is combined within a single part number for ease of sale with each Entry Disk Device.
http://www-01.ibm.com/common/ssi/cgi-bin/ssialias?infotype=an&subtype=ca&supplier=877&letternum=ENUSZS02-0102
This ServicePac provides access to IBM`s remote software support infrastructure for non-clustered Linux in an xSeries / Intel environment in an easy to subscribe to format, available via the IBM Business Partner channel.
http://www-03.ibm.com/services/ca/en/its/servicepac/pages/tandc_rtss.html
This IBM ServicePac for Remote Technical Support Services for Storage Devices, or Software ServicePac for System x (called the "Agreement") is the complete and exclusive agreement regarding Customer’s acquisition of Remote Technical Support Services for Storage Devices or Software ServicePac for System x (called "Service") and replaces any prior oral or written communications …
https://www-03.ibm.com/services/ca/en/its/servicepac/pages/intro_rtss.html
Remote technical support services for storage devices. Follow these 3 easy steps to activate your service: Review and agree to the terms and conditions. ... We'll provide you with IBM ServicePac activation confirmation and instructions on how to access your service. Activate now .
https://www.ibm.com/common/ssi/rep_ca/8/897/ENUS603-028/index.html
IBM Remote Technical Support Services — ServicePac are part-numbered software services designed to provide end-to-end software installation and operational support, including: Answers to basic, short duration software and operating system installation, usage, and configuration questions
https://www.ibm.com/common/ssi/rep_ca/2/877/ENUSZS09-0262/index.html
ZS09-0262,AT A GLANCE These ServicePac offerings provide remote technical support for clients using IBM Entry Disk Storage Devices. Support is combined within a single part number for ease of sale with each Entry Disk Device.
http://www-01.ibm.com/common/ssi/rep_ca/5/897/ENUS611-025/ENUS611-025.PDF
RTS ServicePac is a remotely delivered support service designed to answer common how-to and diagnostic questions not specifically tied to hardware problems. This service is designed to augment the customers existing support staff by expediting resolution times and maintaining a higher level of availability through expert level resources from IBM.
https://www.ibm.com/support/pages/software-and-hardware-support-offerings
Hardware and Clustering configuration, installation and "how to" support is offered via the IBM Remote Technical Support Services - ServicePac for System x (xSeries) or IBM Operational Services - Support Line Offerings. Note: High Performance Clustering (parallel computing) is not included in the RTS ServicePacs. Customers with this need should ...
https://www.ibm.com/services/technology-support
IBM provides proactive and reactive, on-site and remote IT support for over 30,000 IT devices across all manufacturers. This includes IBM, Cisco, Dell/EMC, Fujitsu, HPE, Lenovo, and Sun/Oracle. IBM helps you to take your IT support to the next level using a single expert partner.
https://www.ibm.com/support/home/warranty-lookup?_escaped_fragment_=&_escaped_fragment_=#!
IBM's technical support resource for all IBM products and services including downloads, fixes, drivers, APARs, product documentation, Redbooks, whitepapers and technotes.
https://www-01.ibm.com/common/ssi/rep_ca/7/877/ENUSZS10-0017/index.html
IBM will provide the following activities for ETS gateway ServicePac: Remote Account Advocate Team A team of IBM specialists to support you and your IBM Business Partners with the installation and configuration of the electronic tools and the interpretation of the related reports. Enhanced support Problems defined as "critical" by the client ...
https://www-03.ibm.com/services/ca/en/its/servicepac/pages/descript.html
Simply call the IBM ServicePac support number.You’ll work with our highly skilled remote support specialists, who can help determine your hardware problem and sometimes resolve it right over the phone. Or, if the problem is an easily replaced part, such as a disk drive, we’ll express ship the part to you for quick replacement.
https://webobjects.cdw.com/webobjects/media/pdf/CDWCA/services.pdf
What is IBM ServicePac? IBM ServicePac is a family of pre-packaged hardware and end-user support services from IBM. All the services included with IBM ServicePac are provided by IBM specialists, chosen for their breadth of knowledge and extensive experience of working with clients in multiple platform environments. IBM ServicePac benefits include:
http://www.ingrammicro.com/visitor/ibm/service_agreement_comparision_chart_sp_se.pdf
• Remote Technical Support—1, 3 and 5 years ... IBM ServicePac Pre-Sales Support: [email protected] Why sell services? 1. Services protect the business, not just the hardware. 2. There is an option for every customer, no matter what capabilities their IT department may have.
http://www.ingrammicro.com/visitor/ibm/servicepac_tech_warranty_incentive.pdf
IBM ServicePac Remote Technical Support and IBM ServicePac for Warranty and Maintenance Options Business Partner incentive Announcement Letter Number 508-598 July 8, 2008 The offer Eligible IBM® Business Partners can receive quarterly incentive payments for EDI or Web-based reported sales and registration of eligible new IBM ServicePac® for ...
https://www-03.ibm.com/services/ca/en/its/servicepac/pages/tandc_xs.html
System x startup support: This System x startup support ServicePac Agreement (called the "Agreement") and its applicable machine listing are the complete and exclusive agreement regarding your acquisition of System x startup support Service (called "Service") and replace any prior oral or written communications between you, your IBM reseller, or IBM.
http://www-01.ibm.com/common/ssi/cgi-bin/ssialias?htmlfid=897/ENUS612-043&infotype=AN&subtype=CA
IBM Software Support Services - enhanced technical support - account advocate, announced in Services Announcement 607-060, dated October 23, 2007 , and Services Announcement 609-029, dated April 13, 2009 , is being added to our IBM ServicePac contract.The Account Advocate service is an enhancement to base level software support for Linux™ and Microsoft™ operating systems and IBM …
https://abtechtechnologies.com/ibm-partnership
As an IBM Advanced Business Partner, we can sell or rent the complete range of IBM Power servers. If you need skills in AIX or OS400, we have a team of skilled consultants and system administrators to help keep your systems performing. Through our managed services division we can provide monitoring and remote system administration services.
https://edico-equipment.de/en/products-services/products/service-support/ibm-servicesuite.html
Competitively-priced, predictable support costs . Service details. IBM Remote Technical Support Services offers comprehensive hardware and software support for the following. ServicePac for System x® - Includes support for System x, IntelliStation®, and BladeCenter® running Microsoft® Windows®, Linux® or IBM Director
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