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http://support.intech-systems.com/
Intech Systems is a leading software consulting, implementation and management services company with three decades of experience in India and Rest of the World. In order to streamline support requests and to serve you better, we developed an in-house support portal.
https://www.thebalancecareers.com/tech-support-skills-list-2063774
May 21, 2019 · More Tech Support Skills Accuracy. Administrative Skills. Phone Etiquette. Application Installations. Comprehending Technical Documents. Conducting Online Chats. Critical Thinking. Debugging. Decision Making. Documentation. End User …
https://www.consumer.ftc.gov/articles/how-spot-avoid-and-report-tech-support-scams
Tech support scammers may call and pretend to be a computer technician from a well-known company. They say they’ve found a problem with your computer. They often ask you to give them remote access to your computer and then pretend to run a diagnostic test. Then they try to make you pay to fix a problem that doesn’t exist.
https://www.indeed.com/hire/interview-questions/technical-support
The goal of technical support is to provide help and advice to customers about products. You must understand how applicants go about solving customer issues because it's crucial to customer retention and business success.
https://www.cio.com/article/3183132/8-tech-support-best-practices.html
As for training tech support reps, “whatever you think is the minimum effort and time to onboard new agents, double it,” says Terry Clearkin, head of support, Twilio. “Assign a senior member of the support staff to help your new hire, and give them sample problems to resolve internally,...Author: Jennifer Lonoff Schiff
https://support.hp.com/in-en
Find and contact HP customer support and services, download drivers, diagnostic tools, manuals and troubleshooting info for your HP printer, laptop, computer, tablet, apps and services.
http://www.businessdictionary.com/definition/technical-support.html
Definition of technical support: User-friendly assistance for individuals having technical problems with electronic devices. The technical support team is composed of individuals that are familiar with the ins and outs of a device. ...
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