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https://en.wikipedia.org/wiki/Issue_tracking_system
An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. Issue tracking systems are generally used in collaborative settings—especially in large or distributed collaborations—but can also be employed by individuals as part of a time management or personal …
https://www.capterra.com/issue-tracking-software/
SysAids IT ticketing system will support and help you to better manage your help desk processes from first contact to resolution. SysAids incident management capabilities help you to log, process, manage and report on all issues. SysAid includes everything you need for ticket management, Issue Tracking …
https://www.webhelpdesk.com/web-help-desk/use-cases/incident-tracking-software
Web Help Desk ® is an easy-to-install, easy-to-use incident management system that enables IT pros to centralize, manage, optimize and monitor the entire service request fulfilment process – from ticket creation to resolution – and beyond! Simplify service request, incident and problem management
http://help.polarsoftware.com/phd/default.aspx/Wiki/IncidentTrackingSystem.html
An incident tracking system is a computer software package (such as Polar Help Desk 5) that manages and maintains lists of issues or incidents, as needed by an organization. Incident tracking systems are commonly used in an organization's customer support call center to create, update, and resolve reported customer issues, or even issues reported by that organization's other employees.
https://download.cnet.com/Incident-Tracking-System/3000-2064_4-10733452.html
We have created a flexible, easy-to-use and easy-to-administrator Incident Tracking System. You can use this application as a: Project management issue trackingSubcategory: Business Applications
http://www.serialmultivision.com/index.php/industry/healthcare/hospital-incident-tracking-system
Hospital Incident Tracking System Information flow within a Organisation could just that thin line that determines a life and death or a matter of a service to a disservice. Having a efficient Incident Management system thus ensures that incident information is shared in a efficient manner for decision making and mediation of a further crisis.
Aug 18, 2012 · Support Incident Tracker (or SiT!) is a Free Software/Open Source web based application which uses PHP and MySQL for tracking technical support calls/emails (also commonly known as a 'Help Desk' or 'Support Ticket System'). Manage contacts, sites, technical support contracts and support incidents in one place.
https://www.cipreporting.com/products/l/incident_tracking_system
CIP Reporting is the premier incident tracking system available in the industry today. Capable of managing a limitless number of custom reports and following intricate and specific processes and workflows, CIP Reporting provides you the flexibility to capture what you need while driving process enforcement and ensuring data integrity.
https://blog.capterra.com/the-7-best-free-help-desk-software-tools/
The free version’s on-premise version supports up to two agents, while the cloud-based version supports up to five. ManageEngine ServiceDesk Plus’s USP is its incident management functionality, which combines incidents from different sources, automatically assigns incidents to agents,...
http://www.traacs.in/support/
TRAACS – Support Incident Tracking (“SiT”): SiT is an online browser-based application for tracking and managing reported customer incidents. The SiT system contains Service Level Agreements (“SLA”), customer contact information, incident related files, incident logs, and all communications made between Nucore and the customer during resolution.
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