Find all needed information about Incontact Support. Below you can see links where you can find everything you want to know about Incontact Support.
https://help.incontact.com/
The online help will now automatically detect which language your browser is set to and redirect you to the corresponding help, if available. The release notes now include a section noting any changes between the preview release notes and the released content.; To provide feedback regarding content in a specific online help page, click in the upper right corner of the window.
https://help.incontact.com/spring18/Content/Home.htm
New modern look and feel for online help; More intuitive content categorization in the main menu; Expanded the searchable content throughout the help site
https://www.icontact.com/support
Email delivery is a big challenge for every digital marketer. Many email and automation service providers can’t work with deliverability-challenged clients because they don’t have the in-house team to support businesses with big lists. WE DO. iContact believes that with expert guidance, any client can improve their online sending reputation.
https://www.niceincontact.com/call-center-software/customer-support
Customer Support is one of our most important functions, so we don’t outsource it like some companies. Everyone on our team is an employee of NICE inContact, each trained and certified to deeply understand our technology.
https://help.incontact.com/fall18/Content/Home.htm
The instructions and images don't match your user interface? Go here for the CXone Central Orange version.
https://home-c6.incontact.com/inContact/Support/MyAccount/AccountSettings.aspx
The agent is a dynamic interface designed for the streamlined handling of all contact center interactions, regardless of channel. Based on exhaustive research, it is a simpler, more efficient and engaging way for agents to positively interact with customers.
https://help.incontact.com/summer18/Content/Home.htm
Designated a release communication plan for customers; Added two versions of online help that correspond with the respective available user interfaces, CXone Central (blue) and CXone Central (orange) Redesigned interactive graphics for better usability
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