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https://www.infotech.com/research/it-support-policy
Support requests for personal, non-sanctioned technology comprises about 5% of all calls to the help desk. This waste of corporate resources and IT productivity can be circumvented. Download and implement Info-Tech's IT support policy to curb rogue IT support, ease the burden on the help desk, and reclaim lost money.
https://www.st-andrews.ac.uk/staff/policy/computer/
You are here: University » Current Staff » Policy and governance » Computer and IT support policies Policy and Governance: Computer and IT support This is only a summary; if you need further help, please contact the IT Service Desk.
https://www.techdonut.co.uk/staff-and-it-training/your-it-policies
IT support keeps your computers and systems up and running in the event of a problem. ... Staff and it training; Your it policies; Your IT policies. IT policies are essential to ensure your computer network, email, data and social media is used correctly. Find our free sample policies and guidance.
https://www.york.ac.uk/it-services/help/it-support/supportpolicy/
IT Services support policy. IT Services aim to support the work of staff and students by providing tools and systems to allow secure access to University services. We aim to provide support for our services on multiple operating systems: Windows (Vista and above), Mac OS (Current and previous release), Linux, Android, and iOS.
http://web.inf.ed.ac.uk/infweb/admin/policies/teaching-support-staff-policy
Teaching Support Providers (Staff)Policy. 1. Teaching Support Provider Roles. There are six main Teaching Support Provider (TSP) roles with specific job descriptions.The roles are mutually exclusive, but the same individual can be appointed to several of them.
https://hr.msu.edu/policies-procedures/support-staff/support-staff-policies-procedures/outside_work.html
Jun 24, 2013 · Support Staff Outside Work for Pay Policy. ... When involvement in outside work for pay interferes with an employee's performance of his/her University duties, the employee's supervisor or unit administrator may discipline the employee in accordance with the Support Staff Rules Governing Personal Conduct of Employees.
https://hr.msu.edu/policies-procedures/support-staff/support-staff-policies-procedures/sick_leave.html
Mar 29, 2019 · Support Staff Policies & Procedures. Support Staff Policy & Procedure for Sick Time. Last Revised March 29, 2019. Policy. Applies to:
https://www.lshtm.ac.uk/sites/default/files/On_Call_Policy_PSP_Policy_Procedure.pdf
Page 3 of 8 ON-CALL POLICY AND PROCEDURE - PS - v1 3.1.3 On-call would be defined as “non-work time, during which members of staff are required to be available to handle job-related activities and emergencies out of hours”.
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