Find all needed information about Jira As A Support System. Below you can see links where you can find everything you want to know about Jira As A Support System.
https://www.atlassian.com/software/jira/service-desk
Provide IT service and support without the cost and complexity of traditional ITSM solutions. Our affordable and transparent pricing lets you get started quickly and deliver value fast. Spin up new services with Jira Service Desk’s intuitive, codeless setup and configuration.
https://support.atlassian.com/
Jira Software. Project and issue tracking. Jira Service Desk. Service desk and customer support. Jira Core. Manage any business project. Confluence. ... Find answers, support, and inspiration from other Atlassian users. View the community. System Status. Check the health of our cloud services and products. View system status.
https://support.atlassian.com/jira-software-server/
Jira Software Server support. Documentation. Get help using and administering Jira Software. View documentation. Knowledge Base. Find troubleshooting articles. View knowledge base. Community. Find answers, support, and inspiration from other Atlassian users. View …
https://community.atlassian.com/t5/Jira-questions/A-better-free-way-to-use-Jira-as-a-support-system/qaq-p/64633
We've been using Jira as a support (ticket) and internal development tracking system for about 6 months. Overall I'm very happy but am trying to find best practice ways to improve the support system aspects. We have about 200 external customers and are using a 20 User Jira …
https://confluence.atlassian.com/jirakb/how-can-i-use-jira-applications-as-a-support-system-without-having-every-user-count-against-my-license-user-limit-345637358.html
Since JIRA applications have been designed primarily as an issue tracking software, all users that have login credentials count towards the user limit. This can be a challenge for customers who wish to use JIRA applications as a helpdesk or support system.
https://confluence.atlassian.com/jirakb/using-jira-applications-for-helpdesk-or-support-55247250.html
JIRA applications is a highly customisable and inexpensive system that never loses track of support requests. It works well as a help-desk and support ticket system because it can: Customise JIRA applications according to existing support practices. Easily keep track of tickets and people.
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