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https://www.juniper.net/assets/us/en/local/pdf/datasheets/1000326-en.pdf
Juniper Networks Onsite support offerings do not provide assistance for software troubleshooting or configuration support. Support API – Case API Juniper provides a set of fully supported and secure Support Case APIs to support the B2B integration of the client’s (Juniper customer’s) support CRM/ticketing systems with Juniper’s
https://www.juniper.net/assets/uk/en/local/pdf/datasheets/1000326-en.pdf
Juniper Care Services Features and Benefits Table 1: Juniper Care Services Features and Benefits Feature Feature Description Benefit Technical support Gain access to Juniper Networks technical support engineers, software updates, online access to our knowledge base, online tools, and hardware replacement options.
https://support.juniper.net/support/requesting-support/
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https://support.juniper.net/support/guidelines/
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https://kb.juniper.net/InfoCenter/index?page=content&id=KB14913
In the Juniper Care model (previously referred to as J-Care), Technical support is provided directly by the Juniper Technical Assistance Center (JTAC). Core - JTAC and software downloads only. Core Plus - JTAC access, software downloads, and return-to-factory RMA.
https://kb.juniper.net/InfoCenter/index?page=content&id=KB13197
If you have Partner support on your device, the Partner that purchased the support will work with Juniper directly on your behalf for any technical and non-technical issues. However, with this type of support you will not be able to work with Juniper directly. For further …
https://www.junipercommunities.com/community/bucks-county-independent-senior-living/
As a LifePlan Community, Juniper Village at Bucks County offers true senior campus living with all of the potential levels of support situated together on one campus. Typically this means a move to independent senior living but with the “safety net” of rehabilitation and skilled nursing stays, personal care , and even memory care on one campus.
https://www.ibm.com/us-en/marketplace/support-for-juniper-products
It is imperative that your networking infrastructure be optimized for both performance and efficiency. IBM® Technology Support Services for Juniper Products provides a comprehensive range of integrated support services designed to help you get the most out of your networking infrastructure.
https://casemanager.juniper.net/casemanager/
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