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http://www.smartcustomerservice.com/Articles/News-Features/Kana-Software-Releases-LAGAN-Enterprise-Upgrade-94294.aspx
Jan 16, 2014 · Kana Software has released its latest version of LAGAN Enterprise customer service suite, focused on helping government agencies offer citizens “digital first” communication channels, enabling Web self-service, social, and mobile capabilities.Author: Michele Masterson
https://sparsolutions.com/kana-products/
KANA Response. The KANA Response Email Management solution sets the standard for smart and efficient email management. Kana Response dramatically improves agent productivity and scales to millions of managed emails a day. SPAR Solutions has a practice dedicated to providing expert services & support on the KANA Response platform. Our services cover complete range of needs including ...Location: 360 Interstate N. Parkway SE Suite 220, Atlanta, 30339, GA
http://video.kana.com/watch/4hUU1GqpcaKeABrvOCGh5Q
LAGAN Enterprise just got better. Fully unlock the economic value that can be derived from your "digital first" strategies through enhanced social media, mobile and web self-service customer channels. In this video, David Moody, Head of Worldwide Product Strategy at KANA, will demonstrate: * LAGAN Enterprise Web Self-Service secure portal * LAGAN Employee Mobile * LAGAN Customer Mobile ...
https://digitaltransform.org.uk/2013/01/staffordshire-connects-selects-kana-lagan-enterprise-crm-software-to-support-innovative-cloud-based-shared-services-approach/
The CRM solution will be delivered as a Hosted Managed Service via the KANA Cloud, offering high levels of information security (up to IL3). It will support the partnership’s unique operating model of both shared and segregated data, processes and services. The partnership will leverage the following KANA Lagan Enterprise solutions:
http://www.smartcustomerservice.com/Articles/News-Briefs/Kana-Launches-Lagan-Enterprise-Customer-Service-Suite-90298.aspx
Jun 18, 2013 · Kana says that this is the first omni-channel Knowledge designed to meet the specific needs of public sector constituent service. Lagan Knowledge Management features a new knowledge platform and user interface that offers improved speed, flexibility and easier knowledge-authoring.
https://www.pehub.com/kana-software-buys-lagan-technologies/
Oct 06, 2010 · KANA Software, a California-based software company, has entered into a definitive agreement to acquire Lagan Technologies, a Northern Ireland …Author: Barry Whyte
https://en.wikipedia.org/wiki/Kana_Software
The same year, KANA acquired Lagan Technologies, a government-to-citizen customer relationship management company based in Northern Ireland. The software was rebranded as LAGAN Enterprise, a package that compiles information from sources such as 311 calls and map overlays to …Headquarters: Sunnyvale, California
https://en.wikipedia.org/wiki/Lagan_Technologies
Lagan has over 200 public sector customers worldwide. Lagan’s solutions for government Customer Relationship Management (CRM) and Enterprise Case Management (ECM) are offered through several delivery methods including on-premises, on-demand and hosted. The company was founded in 1994, and was acquired by KANA Software in November 2010.Headquarters: Sunnyvale, CA
https://www.verint.com/engagement/support/
This location provides all of the relevant information for support information for all of the various Verint organizations and subsidiaries. Skip to main content Join Us at Engage2020 for the Verint Global Customer and Partner Conference , Dallas, TX, May 18-21, 2020.
Verint is a global leader in Actionable Intelligence®. Customer Experience experts in Automation, AI, and Cloud. Security and Intelligence mining software
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