Find all needed information about Kaspersky Support Lena. Below you can see links where you can find everything you want to know about Kaspersky Support Lena.
https://support.kaspersky.co.uk/
Get technical support for Kaspersky Lab products for home & business. Find instructions, video manuals and tools to solve top issues.
https://www.kaspersky.com/
Kaspersky cyber security solutions protect you and your business from all types of viruses, malware, ransomware, and cyber threats. Learn about award-winning antivirus & internet security software to stay safe on all your devices.
https://www.chatbots.org/virtual_agent/lena/
Lena is the support Virtual Agent of Kaspersky Antivirus german website. Since the 5th of July 2010, Lena provides help to the website users by understanding their needs and assist them browsing the Support pages. She can also push informations that fits the user profile.
https://forum.kaspersky.com/index.php?/topic/178985-support-kein-live-chat-mehr/
Jul 31, 2010 · Lena. Guten Abend. Wie kann ich Ihnen behilflich sein? Sie. die firewall fragt nicht nach. Lena. Meinten Sie: - Es tritt ein Fehler mit einer Schutzkomponente auf. Sie. nein - ich meinte das die firewall probleme macht. Lena. Das tut mir leid! Wie kann ich Ihnen behilflich sein? Sie. wie kann ich die firewall manuell einstellen. Lena
https://support.kaspersky.com/de/b2c
Information about your Kaspersky application: the application version number and the version number of its components. ... If you don’t currently have a Kaspersky product, the support engineer will help you choose one. Is the line busy? Search the knowledge base Chat with an expert Submit a request.
https://www.kaspersky.co.uk/about/contact
For product and technical information including: how to videos and system requirements visit our knowledge base at: https://support.kaspersky.co.uk; Business Technical Support. Please log a support ticket through your Company Account at https://b2bsupport.kaspersky.com or contact your reseller. MSA customers please refer to your license ...
https://www.yahoo.com/news/Kaspersky-Lab-Celebrates-the-iw-3196053089.html
Jul 12, 2011 · An integral part of Kaspersky Lab's support strategy, Lena has proven to be particularly useful during peak support periods, allowing Kaspersky Lab's entire support organization to …
https://www.chatbots.org/conversational/agent/kaspersky_intelligent_virtual_agent_sales/
Jan 25, 2012 · By integrating Lena into its online retail operation, Kaspersky Lab can now provide personalized sales assistance to customers 24/7. Originally implemented for customer support, Lena’s presence has delivered an 85 percent average customer support resolution rate, and decreased call center inquires and emails by 22 percent.
https://www.nuance.com/omni-channel-customer-engagement/case-studies/kaspersky-lab.html
Kaspersky then launched Lena, an intelligent virtual assistant powered by Nuance’s Nina. Initially, Lena was launched in Germany with the goal of providing 24/7 automated, personalized customer service that would also free up support resources for more advanced, paid technical services, such as product installation or configuration.
https://searchcustomerexperience.techtarget.com/news/2240118520/Virtual-agents-go-from-service-to-sales-for-antivirus-software-maker
Feb 27, 2012 · But for Kaspersky Lab’s European operation, the new interest in virtual agents is about more than simply using online avatars to deflect calls -- they’re actually helping make sales.. The Russia-based antivirus and information security company is using a virtual agent from VirtuOz named Lena. Lena began on the customer service side of business, but the organization quickly saw some ...
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