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https://azure.microsoft.com/en-us/support/plans/response/
Advisory, escalation and account management services are available at the Professional Direct and Premier support levels. Products and services covered: Microsoft Azure services released to General Availability and purchased from Microsoft are covered by all support plans. Microsoft Azure Public previews are covered by all support plans.
https://products.office.com/en-us/business/office-365-for-business-support-options
Microsoft has the breadth and depth to support customers and help them get the most out of Office 365 and their technology investments. Although with your Office 365 subscription you get a global network of experts with decades of knowledge about Microsoft productivity and collaboration tools, for our enterprise customers we recommend more enhanced support services through Premier Support for ...
https://www.uscloud.com/blog/it-pays-to-know-your-a-b-c-severity-levels-of-microsoft-unified-support/
If your enterprise has been integrated into Microsoft’s new Unified Support program, which transitioned away from Premier starting in July 2018, you’re well aware that there are three tiers to Microsoft Unified Support: There are unlimited reactive support hours and there are three levels – Core, Advanced, Performance – which have a ...
https://support.microsoft.com/en-us/help/4027627/microsoft-account-about-microsoft-rewards-status-levels
Feb 28, 2018 · Microsoft Support About Microsoft Rewards status levels ... About Microsoft Rewards status levels. Content provided by Microsoft. Applies to: Microsoft account. Microsoft Rewards has two status tiers: Level 1 and Level 2. Earn and keep Level 2 status by reaching 500 Microsoft Rewards points each month - no matter how you earn points, they all ...
https://www.microsoft.com/en-us/industry/services/unified-support-solutions
Offering comprehensive support for your organization, this new model provides greater value across your Microsoft investment by changing your support experience. Benefit from organization-wide coverage. Maintain business continuity with the help of an account team and 24x7, as-needed problem resolution for your Microsoft technologies. ...
https://azure.microsoft.com/en-us/support/plans/
You can purchase the Professional Direct, Standard, and Developer support plans with the Microsoft Customer Agreement. You can also purchase the Professional and Standard support plans with the Enterprise Agreement. Whether you buy directly from Azure.com or with the help of a Microsoft representative, you’re covered by the same agreement. ...
https://support.microsoft.com/en-us
Microsoft Support. CV: WyPgkFgnsk+n5vhX.15. Welcome to Microsoft Support Welcome to Microsoft Support What do you need help with? Windows. Office. Outlook. Microsoft account. Xbox. Microsoft Store. Surface devices. OneDrive . Skype. Microsoft Edge. Microsoft Teams. Hardware warranty. View all Microsoft products. Get more support ...
https://www.greycampus.com/blog/it-service-management/it-support-what-are-the-different-levels
Jan 19, 2018 · IT support tier and IT support levels are same. Image source: https://www.setbc.org. Technical support is divided into levels or tiers, to serve the customer base. The number of levels and organization of tech support group is dependent on business need to serve and their ability.
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