Find all needed information about Managing Support Tickets. Below you can see links where you can find everything you want to know about Managing Support Tickets.
https://openconnect.zendesk.com/hc/en-us/articles/360000911791-Managing-support-tickets
Managing existing support tickets. On the main Tickets page you can explore all of the tickets that have been previously opened for your organization. From here, you can link to the Zendesk ticket management view, where you can edit open tickets or re-open closed tickets.
https://classichelp.kayako.com/hc/en-us/articles/360006459799-Guide-to-managing-support-tickets
Jun 23, 2019 · Guide to managing support tickets Author: Ali Ayaz June 23, 2019 13:02. In Kayako, all of your customer conversations are tracked as tickets (you might also know them as support tickets, support requests or incidents). Any message which comes into the helpdesk - whether from the web, the support center or email - is tracked as a ticket, keeping ...
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