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https://kb.netapp.com/app/answers/answer_view/a_id/1036282/~/how-to-manually-send-autosupport-files-to-netapp-
The AutoSupport message is too big in size to fit through the mail servers size filter/policy. AutoSupport messages were not sent for whatever reason, and they need to be collected for analysis. This article describes the procedure to be followed to manually send AutoSupport files to NetApp.
https://kb.netapp.com/app/answers/answer_view/a_id/1031570/~/how-to-manually-trigger-a-complete-autosupport-for-clustered-data-ontap-from
autosupport invoke -node * -type all To trigger a performance AutoSupport for node filer-NAS-01 type: autosupport invoke -node filer-NAS-01 -type performance. For more information on the system node autosupport invoke command, see the Commands: Manual Page Reference for your version of clustered Data ONTAP.
https://docs.netapp.com/us-en/active-iq/concept_ug_manual_autosupport_upload.html
To submit a manual AutoSupport upload of messages, click the AutoSupport Upload button in the top banner, select the files, and then click Upload.
http://pientarteknik.com/wp/how-to-manually-send-autosupport-messages-to-netapp/
One of NetApp’s AutoSupport best practices is to enable the storage system to automatically generate and transmit AutoSupport messages to NetApp using the integrated functionality in Data ONTAP.
https://www.youtube.com/watch?v=QBnlmJD1NqE
Aug 16, 2013 · AutoSupport is a web-based remote support diagnostics system using predictive technologies to proactively prevent storage system incidents and ensure storage system health. This video demonstrates...Author: NetApp KB TV
https://www.netapp.com/us/media/tr-4444.pdf
AutoSupport is a feature of ONTAP data management software for all NetApp systems, providing an integrated, efficient monitoring and reporting capability and supporting data collection.
https://library.netapp.com/ecmdocs/ECMP1196890/html/man1/na_autosupport.1.html
If autosupport.support.transport is http or https then a direct connection to the location specified in autosupport.support.put_url or autosupport.support.url is made and the AutoSupport message is transmitted to support personnel via HTTP PUT/POST. The AutoSupport mechanism is triggered automatically periodically by the kernel to send information.
https://kb.netapp.com/app/answers/answer_view/a_id/1030460/~/how-to-set-up-autosupport-
The command to specify hosts that send AutoSupport e-mail messages to NetApp Technical Support is: options autosupport.mailhost hostname,... You can specify up to five mail host names. Separate the names with commas, and do not include spaces in the list.
http://docs.netapp.com/ontap-9/topic/com.netapp.doc.dot-cm-sag/GUID-91C43742-E563-442E-8161-17D5C5DA8C19.html
Confirm that NetApp is receiving your AutoSupport messages: system node autosupport history -node local. The status of the latest outgoing AutoSupport message should eventually change to sent-successful for all appropriate protocol destinations.
https://mysupport.netapp.com/info/web/ECMP1150550.html
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