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https://kb.netapp.com/app/answers/answer_view/a_id/1036282/~/how-to-manually-send-autosupport-files-to-netapp-
The storage system is on a private network and AutoSupport messages cannot be sent to NetApp because of the lack of a physical connection to the Internet. The AutoSupport message is too big in size to fit through the mail servers size filter/policy. AutoSupport messages were not sent for whatever reason, and they need to be collected for analysis.
https://kb.netapp.com/app/answers/answer_view/a_id/1031570/~/how-to-manually-trigger-a-complete-autosupport-for-clustered-data-ontap-from
autosupport invoke -node * -type all To trigger a performance AutoSupport for node filer-NAS-01 type: autosupport invoke -node filer-NAS-01 -type performance. For more information on the system node autosupport invoke command, see the Commands: Manual Page Reference for your version of …
https://www.netapp.com/us/media/tr-4444.pdf
AutoSupport is a mechanism that proactively monitors the system health and automatically sends messages to NetApp technical support, the internal support organization, and support partners. The AutoSupport tool from NetApp Support is one of the most important troubleshooting tools …
https://library.netapp.com/ecmdocs/ECMP1368862/html/GUID-D4B6F57E-14B6-49F8-BA7E-48736542B69F.html
You use the autosupport and options autosupport commands to change or view AutoSupport configuration, ... Search within this manual Search all Support content. Commands for managing AutoSupport. You use the autosupport and options autosupport commands to change or view AutoSupport configuration, display information about ...
https://docs.netapp.com/us-en/active-iq/concept_ug_manual_autosupport_upload.html
To submit a manual AutoSupport upload of messages, click the AutoSupport Upload button in the top banner, select the files, and then click Upload. Refer to frequently asked questions within the widget for answers to questions about browser support, how to collect AutoSupport messages from storage systems for upload, the supported formats, and more.
https://library.netapp.com/ecmdocs/ECMP1366832/html/system/node/autosupport/invoke.html
Search within this manual Search all Support content. Index Top - Up Data ONTAP 8.2: system node autosupport invoke. Generate and send an AutoSupport message ... When the AutoSupport message is received by technical support, an e-mail confirmation is sent to the system owner of record. This enables you to confirm that the message is being ...
http://pientarteknik.com/wp/how-to-manually-send-autosupport-messages-to-netapp/
Send the e-mail to [email protected]. Once NetApp receives the AutoSupport e-mail, assuming that it is in the correct format, it might take 24 – 48 hours for the initial AutoSupport to be displayed in My AutoSupport on the NetApp Support site. Note: Regularly sending AutoSupport messages will decrease this processing time.
https://mysupport.netapp.com/info/web/ECMP1150550.html
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https://docs.netapp.com/ontap-9/topic/com.netapp.doc.dot-cm-sag/GUID-91C43742-E563-442E-8161-17D5C5DA8C19.html
Check that addresses are correctly configured by listing the destinations using the system node autosupport destinations show command.; If you are sending messages to your internal support organization or you chose SMTP transport for messages to technical support, configure SMTP by setting the following parameters of the system node autosupport modify command:
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