Find all needed information about Microsoft 24x7 Problem Resolution Support. Below you can see links where you can find everything you want to know about Microsoft 24x7 Problem Resolution Support.
https://support.microsoft.com/en-us/help/4493586/microsoft-software-assurance-support-incident-submission
Mar 19, 2019 · Microsoft Software Assurance - Support Incident Submission. Content provided by Microsoft. Applies to: General. ... (VLSC). If the administrator has not yet activated the 24x7 benefit in VLSC, there may be a delay of up to 48 hours before your 24x7 benefit can be used. ... The SA support offering is governed by Microsoft's current Software ...
https://kurtsh.com/2018/08/07/howto-use-microsoft-software-assurance-24x7-problem-resolution-support-incidents/
HOWTO: Use Microsoft Software Assurance 24×7 Problem Resolution Support incidents. ... If you have a Premier Support Agreement with Microsoft however, this is the highest tier of support and your experience will always be better calling in to Premier than using Professional Support.
https://www.microsoft.com/en-us/licensing/licensing-programs/software-assurance-by-product
24x7 Problem Resolution Support provides around-the-clock phone support. This direct connection to Microsoft anytime a support need arises can help you maximize uptime, lower support costs, and enhance IT productivity by reducing time spent troubleshooting and resolving issues.
https://www.microsoft.com/en-us/licensing/licensing-programs/faq-software-assurance
Initiate a Problem Resolution Support Incident at Microsoft Assisted Support. Initiate a problem resolution request through the Microsoft Support website. Although access to this electronic support site is available 24 hours a day, 7 days a week, electronic or web-based support responses will occur during business hours.
https://dk.insight.com/en-gb/myea/software-assurance-benefits/support
24x7 Problem Resolution Support provides phone support 24 hours a day, seven days a week. This direct connection to Microsoft anytime a support need arises—for almost any product—can help you maximise uptime, lower support costs and boost IT productivity by reducing time spent troubleshooting and resolving issues.
https://social.technet.microsoft.com/Forums/itmanagement/en-US/23343628-0bac-4aa7-a2de-65602b6bf841/general-question-about-24x7-problem-resolution-support-phone
Microsoft sent me a SA Benefits at a glance and says I have: 27 - Total 24x7 Problem Resolution Support Does this mean I have support for: 27 issues (from end to end - until resolved)? 27 Hours? 27 Days? I can't seem to find a clear answer on what the total of 27 means for my support.
https://support.microsoft.com/en-au/help/4016988/vlsc-software-assurance-guide
Find the SA Access ID (located near the top of the 24x7 Problem Resolution Support Benefits Details page) and give this information to your IT staff. To initiate a 24x7 support incident through Microsoft Support. Go to Microsoft Software Assurance Support page and click on Submit Request; Select the product and problem for which you need support.
https://community.spiceworks.com/topic/113553-microsoft-sa-software-assurance-24x7-support
Oct 14, 2010 · Just to clarify a bit, you can get 24x7 support as part of SA but you have to be spending a *lot* of money. Normally if you need to get support from MS for something it generally has to be a major problem, they aren't really there for day to day common problems, thats what your IT support companies are there for.
http://download.microsoft.com/download/0/1/8/01849D27-C75E-4643-9289-DBBF78A90376/premier-support-software-assurance-datasheet.pdf
Within the Software Assurance “24X7 Support” benefit ... SA Incidents can be converted into Premier’s Problem Resolution Services (AKA Reactive or PRS) hourly rate. Incidents converted this way are subject to conversion rates determined by local pricing and bill ... •Microsoft Enterprise Services including Premier Support visit www ...
Need to find Microsoft 24x7 Problem Resolution Support information?
To find needed information please read the text beloow. If you need to know more you can click on the links to visit sites with more detailed data.
