Microsoft Action Pack Support Incidents

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Microsoft Partner Network technical benefits summary

    https://support.microsoft.com/en-us/help/2987884/microsoft-partner-network-technical-benefits-summary
    On-premises products, Azure and Dynamics 365 require support contracts to be activated before support incidents can be created. From Partner Center, admins can request support contract activation and users can see the Access ID and Contract ID for activated benefits.

Compare offers - partner.microsoft.com

    https://partner.microsoft.com/en-us/membership/compare-offers
    As a Microsoft Partner Network member, you have product support incidents included in your core benefits. To learn more, visit technical support. Network: Microsoft Action Pack: 10 product support incidents. Silver competency: 15 product support incidents. Gold competency: 20 product support incidents. Access to Microsoft Signature Cloud ...

Microsoft Partner Network Support contract activation

    https://support.microsoft.com/en-us/help/2904733/microsoft-partner-network-support-contract-activation
    Dec 16, 2019 · MPN Gold, Silver and Action Pack subscribers are entitled to a range of MPN benefits - see KB 2987884 for a technical benefits summary. Note: Product Support incidents are used for on-premises products and Signature Cloud Support for Cloud products. To use the MPN technical benefits there are 3 steps

Action Pack Now Has 10 Support Incidents MCB Systems

    https://www.mcbsys.com/blog/2015/11/action-pack-now-has-10-support-incidents/
    Nov 13, 2015 · Action Pack Now Has 10 Support Incidents Posted on November 13, 2015 May 10, 2018 by Mark Berry Not sure if this is news to anyone else, but Microsoft Action Pack now includes 10 support incidents for any supported product—see the Core benefits page.

Support for Microsoft Partner

    https://partner.microsoft.com/en-dk/support/
    Microsoft is here to support you with flexible technical service options to help you throughout the customer lifecycle. ... Why Microsoft. Action Pack. Programs. Cloud Solution Provider. Licensing. Sell with Microsoft. Go to Market. Referrals. Insights Dashboard. My Insights . Solutions. Solution Areas.

How does Microsoft partner support work? - Microsoft ...

    https://www.microsoftpartnercommunity.com/t5/Partnership-101/How-does-Microsoft-partner-support-work/td-p/2703
    Oct 19, 2017 · Support Incidents - Product support incidents are included for Gold competency, Silver competency, and Microsoft Action Pack subscription holders. Find out more information on submitting a technical support incident for specific products.

MPN Partner support N-1 policy for on-premises products

    https://support.microsoft.com/en-us/help/4032154/mpn-partner-support-n-1-policy-for-on-premises-products
    Partner support MAPS 10pack: Microsoft Action Pack subscription: The N-1 Partner support policy for on-premises products. ... MPN product support incidents and Internal Use Rights (IUR) can only be used during the mainstream support phase. For products in Extended support Paid support …

Technical Support for Microsoft Partners

    https://support.microsoft.com/en-us/help/4020188/technical-support-for-microsoft-partners
    Dec 12, 2019 · Partner on-Premise Product Support Incidents can be used for the 2 most recent product versions. For older product versions partners must purchase support incidents – see 4032154. 1.4 Sign-in required. You need to use a Microsoft account or AAD Sign-in eg Partner Center to use the Support for Business portal.

Using an Access ID and a Contract ID to create on-premises ...

    https://support.microsoft.com/en-us/help/3020636/using-an-access-id-and-a-contract-id-to-create-on-premises-professiona
    Dec 04, 2019 · This article explains how an Access ID and a Contract ID are used to submit on-premises professional support incidents online. The example used is for Microsoft Partner Network product support incidents. However, the workflow is very similar for Visual Studio and Software Assurance.

Action Pack - partner.microsoft.com

    https://partner.microsoft.com/membership/action-pack
    Action Pack Get started with tools and resources to build your cloud practices and solutions with an annual subscription. Build innovative apps and services through access to Microsoft product licenses and technical enablement services.



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