Find all needed information about Microsoft Premier Support Sla. Below you can see links where you can find everything you want to know about Microsoft Premier Support Sla.
https://www.uscloud.com/microsoft-premier-support-sla/
MICROSOFT PREMIER SUPPORT SLA Compare Microsoft Premier (Unified) Support SLA to US Cloud. All US Cloud Premier Support Customers Get a 15-Minute Initial Response Service Level Agreement (SLA), from a US Citizen Covering All Microsoft Technologies (Excluding Dynamics AX, Visual Studio), On-Premises or Cloud. Analysts Report 30-60% Cost Savings with 72,000 tickets …
https://serviceshub.microsoft.com/support/contactsupport
The Services Hub helps customers stay connected and be proactive by providing visibility into their Microsoft products and services, training and support resources customized for them, and solution monitoring to help prevent and resolve issues faster.
https://products.office.com/en-us/business/office-365-for-business-support-options
Microsoft has the breadth and depth to support customers and help them get the most out of Office 365 and their technology investments. Although with your Office 365 subscription you get a global network of experts with decades of knowledge about Microsoft productivity and collaboration tools, for our enterprise customers we recommend more enhanced support services through Premier Support for ...
https://partner.microsoft.com/en-us/support/microsoft-services-premier-support
Microsoft Premier Support for Partners offers complete, end-to-end managed support across the full Microsoft platform to meet your complex needs, expand your capabilities in the cloud, and collaborate more strategically with Microsoft.
https://www.microsoft.com/en-us/industry/services/support
Adopt an enterprise-grade approach to support, with reliable problem resolution plus proactive, preventative care for your Microsoft investments. Premier Support for Partners Enhance your offerings by collaborating with Microsoft to deliver Premier services to your customers, while also receiving the highest ticket priority for critical cases.
https://azure.microsoft.com/en-us/support/plans/response/
Advisory, escalation and account management services are available at the Professional Direct and Premier support levels. Products and services covered: Microsoft Azure services released to General Availability and purchased from Microsoft are covered by all support plans. Microsoft Azure Public previews are covered by all support plans.
https://devblogs.microsoft.com/premier-developer/a-higher-level-of-premier-support-for-developers-premier-mission-critical/
May 28, 2017 · Support cases are opened through a special phone number and support queue with Microsoft Customer Service and Support (CSS). For Severity A issues the SLA is 30 minutes for on Premise cases and 15 minutes for Azure cases (regular Premier Support Severity A SLA is 60 minutes.) ARR, CSS and PMC resources will join the call bridge with the customer.
https://azure.microsoft.com/en-us/support/plans/premier/
Purchase Premier, a support offering suited for large or global enterprises with strategic and business critical dependence on Microsoft products including Azure.
https://www.microsoft.com/en-us/industry/services/unified-support-solutions
Try using the new Unified Support model and discover what Microsoft can do as a partner to your technological success. Maximize your Microsoft investment. Try using the new Unified Support model and discover what Microsoft can do as a partner to your technological success. ... “Three years ago, we were spending 90% of our Premier agreement to ...
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