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https://docs.netapp.com/ontap-9/topic/com.netapp.doc.onc-sm-help-900/GUID-1671E980-49C9-4DE5-921A-BD8F279A6215.html
Click Hardware and Diagnostics > AutoSupport. Select the node, and then click Edit. In the Email Recipient tab, type the address of the email recipient, specify whether the recipient receives a full message or a short message, and then click Add. Click OK.
https://library.netapp.com/ecmdocs/ECMP1368862/html/GUID-BBCB6CA0-88BF-4C94-9048-9643769F4BAB.html
Specifies the maximum email message size for SMTP (email) transfers of AutoSupport messages. This option applies to all messages sent to autosupport.to, autosupport.noteto, and autosupport.partner.to. It also applies to messages sent to NetApp technical support if autosupport.support.transport is smtp. You should set this value to the email size limit of your SMTP …
https://kb.netapp.com/app/answers/answer_view/a_id/1030448/~/how-to-configure-autosupport-for-e-series-systems-
Note: The SANtricity software collects the autosupport data from the storage system via Storage Manager Event Monitor agent. ASUPs will not be sent unless the Event Monitor service is running on the SANtricity management host and sends it from the SANtricity storage management station directly to Netapp via SMTP or HTTP/HTTPS. The Legacy E-Series storage system does not send the autosupport data …
https://kb.netapp.com/app/answers/answer_view/a_id/1030087/~/how-to-configure-autosupport-in-data-ontap-
Up to five e-mail addresses are allowed. Enter the addresses as a comma-separated list with no spaces in between. By default, no list is defined. Ensure you add [email protected] to the 'to' list. C-Mode. autosupport modify -node <node name> -to <mail address>,<mail address>... Add a mail server to transmit AutoSupport messages: 7-Mode
https://kb.netapp.com/app/answers/answer_view/a_id/1030460/~/how-to-set-up-autosupport-
The command to specify hosts that send AutoSupport e-mail messages to NetApp Technical Support is: options autosupport.mailhost hostname,... You can specify up to five mail host names. Separate the names with commas, and do not include spaces in the list. (Default host name is the administration host.)
https://docs.netapp.com/ontap-9/topic/com.netapp.doc.dot-cm-sag/GUID-9554CD61-AE6F-4FDA-86A6-0E1480405873.html
If you do not want to change to using HTTPS as your transport protocol, contact your site network administrator to configure the SMTP gateways to address this issue. If this test succeeds but the same message sent to mailto:[email protected] does not, ensure that SMTP relay is enabled on all of your SMTP mail hosts, or use HTTPS as a ...
https://library.netapp.com/ecmdocs/ECMP1368862/html/GUID-91C43742-E563-442E-8161-17D5C5DA8C19.html
autosupport.noteto: Up to five comma-separated individual email addresses or distribution lists in your internal support organization that will receive a shortened version of key AutoSupport messages designed for cell phones and other mobile devices : autosupport.partner.to
https://community.netapp.com/t5/Microsoft-Virtualization-Discussions/Autosupport-emails-sent-to-autosupport-netapp-com-not-getting-registered-on/td-p/5103
Only one email from one cluster node bound to [email protected] gets sent out of my email appliance and never reaches netapp... Here are my autosupport options: autosupport.cifs.verbose off. autosupport.content complete (value might be overwritten in takeover) autosupport.doit DONT. autosupport.enable on (value might be overwritten in takeover) autosupport.from …
https://library.netapp.com/ecmdocs/ECMP1196796/html/GUID-91C43742-E563-442E-8161-17D5C5DA8C19.html
Example cluster1::> system node autosupport invoke -type test -node node1 Confirm that NetApp is receiving your AutoSupport messages by checking the email address that technical support has on file for the system owner, who should have received an automated response from the NetApp mail handler.
http://docs.netapp.com/ontap-9/topic/com.netapp.doc.dot-cm-sag/GUID-91C43742-E563-442E-8161-17D5C5DA8C19.html
Optional: Confirm that the AutoSupport message is being sent to your internal support organization or to your support partner by checking the email of any address that you configured for the -to, -noteto, or -partner-address parameters of the system node autosupport modify command.
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