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https://library.netapp.com/ecmdocs/ECMM1278407/html/sysadmin/GUID-518CA119-86D7-4037-9238-A6588D44EF9F.html
Testing AutoSupport helps you ensure that AutoSupport is properly configured. Step. Enter the following command: options autosupport.doit message message is the subject line for the test AutoSupport e-mail.. If you use the keyword TEST in the message, you receive a return message indicating that the AutoSupport process is working correctly.
https://docs.netapp.com/ontap-9/topic/com.netapp.doc.onc-sm-help-930/GUID-90E6DD1D-B78C-4626-9B60-4814543FCBC2.html
In the AutoSupport Test dialog box, enter the AutoSupport subject text "Test AutoSupport" or any text that notifies the recipients that you are testing the AutoSupport settings. Click Test . An email message with the subject "Test AutoSupport" or the text that you typed in the AutoSupport subject field is sent to the specified recipients.
https://mysupport.netapp.com/NOW/public/eseries/emw/GUID-80D7D2D9-37FF-4B69-B254-17B1078B6F2C.html
Use the SMcli -autoSupportConfig test command to test the AutoSupport configuration by sending a test message. This command operates on the management domain. The storage management software chooses an Auto-Support capable array in the management domain for sample data to include with the test …
https://docs.netapp.com/ontap-9/topic/com.netapp.doc.dot-cm-sag/GUID-9554CD61-AE6F-4FDA-86A6-0E1480405873.html
If this test succeeds but the same message sent to mailto:[email protected] does not, ensure that SMTP relay is enabled on all of your SMTP mail hosts, or use HTTPS as a transport protocol. If even the message to the locally administered email account does not succeed, confirm that your SMTP servers are configured to forward attachments ...
https://kb.netapp.com/app/answers/answer_view/a_id/1030448/~/how-to-configure-autosupport-for-e-series-systems-
If you had selected the mail (SMTP) server, specify the name of the mail server and the sender's e-mail address required for sending an e-mail to the destination technical support system and the Reply-to e-mail address required for sending a sample AutoSupport message.
https://docs.netapp.com/ontap-9/topic/com.netapp.doc.dot-cm-sag/GUID-91C43742-E563-442E-8161-17D5C5DA8C19.html
You can configure a port value for each mail host by specifying a colon and port number after the mail host name: for example, mymailhost.example.com:5678, where 5678 is the port for the mail host. Set -from to the email address that sends the AutoSupport message.
https://library.netapp.com/ecmdocs/ECMP1196798/html/GUID-9554CD61-AE6F-4FDA-86A6-0E1480405873.html
If the system does not send the AutoSupport message and you are using SMTP, you can check a number of settings to resolve the problem. Before you begin You determined that AutoSupport can generate the message, but not deliver the message over SMTP.
https://kb.netapp.com/app/answers/answer_view/a_id/1036282/~/how-to-manually-send-autosupport-files-to-netapp-
The AutoSupport message is too big in size to fit through the mail servers size filter/policy. AutoSupport messages were not sent for whatever reason, and they need to be collected for analysis. This article describes the procedure to be followed to manually send AutoSupport files to NetApp.
https://library.netapp.com/ecmdocs/ECMP1368862/html/GUID-BBCB6CA0-88BF-4C94-9048-9643769F4BAB.html
33 rows · You can verify that AutoSupport is working by using the Call Home Check function, which …
https://kb.netapp.com/app/answers/answer_view/a_id/1030087/~/how-to-configure-autosupport-in-data-ontap-
The 'from addr' is the storage admin's e-mail id, which NetApp uses to communicate with the user: C-Mode ... Trigger a test AutoSupport: 7- Mode options autosupport.doit [case #now] This command tells the AutoSupport feature to send an AutoSupport notification immediately. C-Mode.
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