Netapp Autosupport

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Managing AutoSupport - NetApp

    https://library.netapp.com/ecmdocs/ECMP1196798/html/GUID-DF931E89-B833-4DED-83B5-A97F7EC97425.html
    AutoSupport is a mechanism that proactively monitors the health of your system and automatically sends messages to NetApp technical support, your internal support organization, and a support partner. Although AutoSupport messages to technical support are enabled by default, you must set the correct options and have a valid mail host to have messages sent to your internal support organization.

How to manually send AutoSupport files to NetApp

    https://kb.netapp.com/app/answers/answer_view/a_id/1036282/~/how-to-manually-send-autosupport-files-to-netapp-
    The AutoSupport message is too big in size to fit through the mail servers size filter/policy. AutoSupport messages were not sent for whatever reason, and they need to be collected for analysis. This article describes the procedure to be followed to manually send AutoSupport files to NetApp.

support.netapp.com

    http://support.netapp.com/
    We would like to show you a description here but the site won’t allow us.Learn more

Commands for managing AutoSupport - NetApp Documentation

    https://docs.netapp.com/ontap-9/topic/com.netapp.doc.dot-cm-sag/GUID-D4B6F57E-14B6-49F8-BA7E-48736542B69F.html
    Set up AutoSupport or modify the configuration of AutoSupport system node autosupport modify Enable and disable AutoSupport messages to your internal support organization for individual trigger events, and specify additional subsystem reports to include in messages sent in …

AutoSupport transport protocols - NetApp

    https://library.netapp.com/ecmdocs/ECMP1196798/html/GUID-6F959368-F40F-4621-AD2F-71511ECB3277.html
    AutoSupport supports HTTPS, HTTP, and SMTP as the transport protocols for delivering AutoSupport messages to NetApp technical support. All of these protocols run on IPv4 or IPv6 based on the address family to which the name resolves. If you enable AutoSupport messages to your internal support organization, those messages are sent by SMTP.

NetApp Active IQ NetApp

    https://www.netapp.com/us/products/data-infrastructure-management/active-iq.aspx
    NetApp Active IQ uses artificial intelligence to proactively protect and optimize your infrastructure. Simple and secure visibility into the health of your NetApp systems. Watch our demo of Active IQ.

NetApp does not receive AutoSupport messages sent through ...

    https://kb.netapp.com/app/answers/answer_view/a_id/1028719/~/netapp-does-not-receive-autosupport-messages-sent-through-https-with
    AutoSupport messages are successfully delivered to NetApp using HTTP as the transport, but fails when using HTTPS with certificate validation enabled. There are two types of known failures that will prevent HTTPS with validation enabled

Welcome to NetApp

    https://mysupport.netapp.com/info/web/ECMP1150550.html
    Welcome to NetApp NetApp is committed to providing best-in-class products and the technical support resources that you need to be successful. Register and get started now to access e-training programs, technical user communities, and more.



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