Netscaler Support Options

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Citrix Support Services and Resources - Citrix

    https://www.citrix.com/support/
    Satisfy your unique needs with additional support options. Leverage our deep expertise and dedicated assistance with premium programs that cater to your specific needs. We help you drive the efficiency and reliability of your Citrix environment.

Support for Maintenance, End of Life and End of Support ...

    https://www.citrix.com/support/additional-support-options.html
    Additional support for your unique needs. Certain needs or environments require extra care and creativity, which is why we offer additional options beyond our CSS programs. From hardware support and maintenance to extended support for End of Life (EoL) Citrix products, we'll help ensure the reliability of your Citrix solutions.

Recommended Settings and Best Practices for Generic ...

    https://support.citrix.com/article/CTX121149
    In NetScaler MPX appliance models, management ports 0/1 and 0/2 are only intended for administration of the appliance. In NetScaler 9000, 9010, and 10000 appliances, rear facing management port 0/1 is only intended for administration of the appliance. In NetScaler 7000 appliance, ports 1/1 through 1/6 are designed to function as 100 Mbps ports.

NetScaler - How to create rewrite policies for Disable ...

    https://support.citrix.com/article/CTX231323
    - Disable HTTP OPTIONS Method. Can create a rewrite policy that resets the HTTP connections with the policy action shown below. add rewrite policy dont_process HTTP.REQ.METHOD.EQUALS_ANY("method_filter") NOREWRITE . This policy will make sure that NetScaler will not process HTTP requests coming in with one of these methods through Rewrite layer.

Load balancing algorithms - Citrix Docs

    https://docs.citrix.com/en-us/netscaler/12/load-balancing/load-balancing-customizing-algorithms.html
    Sep 14, 2018 · NetScaler Support for Microsoft Direct Access Deployment . Access Control Lists. ... DNS security options. System. Basic operations. Clock Synchronization . Session timeout . ... Some load balancing algorithms are best suited to handling traffic on websites, others to managing traffic to DNS servers, and others to handling complex web ...

Netscaler VPX Licensing Options - Discussions

    https://discussions.citrix.com/topic/395659-netscaler-vpx-licensing-options/
    Jun 26, 2018 · Hi, we recently replaced an aging on prem Netscaler appliance with a couple of Netscaler VPX, one in the test/dev environment on one for Production. We are currently on the 90 day trial (have about 30 days left) and need to look at licensing. We …

Citrix Appliance Maintenance

    https://www.citrix.com/content/dam/citrix/en_us/documents/products-solutions/citrix-appliance-maintenance-fact-sheet.pdf
    Citrix Appliance Maintenance provides unlimited worldwide technical support, latest software upgrades and replacement of malfunctioning appliances to keep ... Citrix Gateway, formerly NetScaler ADC, NetScaler SD-WAN, NetScaler Gateway Feature Gold Plus Gold Silver Bronze Coverage hours 24/7/365 24/7/365 Business hours Business hours Return ...

Citrix NetScaler 11.0

    https://docs.citrix.com/en-us/netscaler/11.html
    Apr 10, 2019 · NetScaler ADC is an application delivery controller that performs application-specific traffic analysis to intelligently distribute, optimize, and secure Layer 4-Layer 7 (L4–L7) network traffic for web applications. For example, a NetScaler bases load balancing decisions on individual HTTP requests instead of on long-lived TCP connections, so ...

Citrix Support Program Overview - Citrix

    https://www.citrix.com/support/programs/
    ** For support on End of Life products, please see Extended Support. A separate contract is required. Certain products are not eligible. Program Terms: For complete overview of our Citrix Support services, benefits and guidelines, please review the Worldwide Support Services Guide.

Open a Citrix Support Case - Citrix

    https://www.citrix.com/support/open-a-support-case/
    To ensure that your support request is routed to the correct resources, please select one of the options below. I have a support agreement Open a case for assistance with …



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