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https://www.new-innov.com/pub/
"New Innovations is a terrific example of what a SaaS (Software as a Service) should be: Maximum impact with nearly zero need for internal IT support. If you want the best product, for a nominal price, you would be hard pressed to beat New Innovations."
https://www.new-innov.com/pub/support.html
Our customer support model provides responsive and caring technical assistance through email, phone, training video, and online documentation. As a New Innovations client, you will receive comprehensive training before you start using the software.
https://medicaid.ncdhhs.gov/nc-innovations-waiver
Jul 01, 2019 · The NC Innovations Waiver is a Federally approved 1915 C Medicaid Home and Community-Based Services Waiver (HCBS Waiver) designed to meet the needs of Individuals with Intellectual or Development Disabilities (I/DD) who prefer to get long-term care services and supports in their home or community, rather than in an institutional setting.
https://www.sykes.com/blog/create-competition-for-innovation-in-technical-support/
A technical support provider that covers additional verticals and other customer-facing services will have cross-industry insights and broader expertise which may very well lead to innovations in technical support that weren’t even on the radar in your industry a few years ago. Knowledge.
https://merkuryinnovations.com/contact-us/
TECHNICAL SUPPORT. Please do not attempt to fix the product by yourself. If you are experiencing any problems with the product, please do not return it to the store you bought it from. You can contact our technical support representatives and they will assist you with any questions you might have.
https://blogs.cisco.com/news/innovation-and-recognition-in-support-and-technical-services
Jul 26, 2011 · Innovation (and recognition) in Support and Technical Services. Gareth Pettigrew July 26, 2011 ... These growing customer expectations and demands have been catalysts for Cisco and our partners to find new ways to marry technology innovation with a new, more proactive services model. ... (over 80% of all customer technical support issues are ...
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