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https://notalwaysright.com/tag/tech-support/
I work for an up-and-coming camera company as a Level 1 tech support agent. I got a customer on the line the other day who began the conversation by letting me know he was an electrical engineer and that he didn’t need to troubleshoot because there was clearly something wrong with his product.
https://notalwaysright.com/
(I work at a well-known chain pet store. Occasionally, we stick coupons into items to get them moving. We honor these coupons even after they expire, generally, but they recently changed our couponing system, so you need a manager or lead key in order to approve a coupon.
https://www.americanexpress.com/en-us/business/trends-and-insights/articles/why-the-customer-is-not-always-right-and-why-it-doesnt-matter/
Jul 25, 2011 · Remember, the customer is not always right. But let's just keep that between you and me, shall we? Treat your customers the way you would want to be treated—even if you knew you were not right—and your business will flourish because word of mouth will treat you well and you won't get distracted by the Mr. W. Rong's of the world.Author: Andy Beal
https://www.techrepublic.com/blog/user-support/technology-is-not-always-the-answer/
Technology is not always the answer. ... but from time to time we have to take over when the wrong decisions are made for the right reasons. ... Transgender employees in tech: Why this ...Author: Jeff Dray
https://www.amazon.com/Customer-Not-Always-Right-Hilarious/dp/0740785788
Sep 09, 2011 · The Customer Is Not Always Right: Hilarious and Horrific Tales of Customers Gone Wrong [A.J. Adams] on Amazon.com. *FREE* shipping on qualifying offers. Retailers, restaurants, and tech support providers believe service is king, but in The Customer Is Not Always Right4/5(31)
https://www.livechatinc.com/blog/customer-is-not-always-right/
Sep 30, 2016 · The “customer is always right” slogan is both: a customer service mantra and a curse.On one hand, it encourages representatives to go above and beyond customers’ expectations. On the other hand, when the customer is not right, reps still have to provide best …
https://www.youtube.com/channel/UCGEQHGktMOJfXF5o3Peunew
The official YouTube channel for Not Always Right and its sister sites! Skip navigation Sign in. ... 10 Times You Wanted To Quit Working Tech Support - Duration: 2 minutes, 2 seconds. 2,340 views;
https://www.entrepreneur.com/article/308548
5 Reasons Why the Customer is Not Always Right ... while supporting employees always pays extra. "With constant support from the owners comes a sense of loyalty amongst the employees who then ...Author: Baishali Mukherjee
https://www.facebook.com/notalwaysright
Not Always Right. 200K likes. Not Always Right produces authentic and entertaining content so that people have an outlet for their stress.Followers: 224K
https://www.psychologytoday.com/us/blog/tech-support/201410/when-you-should-and-should-not-forgive
Tech Support. Forgiveness When You Should and Should Not Forgive ... Absent a crystal ball, forgiveness isn’t always the right answer. 3. Does forgiving make you a doormat?
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