Nsw Consumer Support Training Project

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Smart and Skilled - Consumer protection is stronger with ...

    https://smartandskilled.nsw.gov.au/about/consumer-protection
    All approved Smart and Skilled training providers must have a consumer protection officer who can assist students with their issues. Students can also contact the Smart and Skilled customer support centre to seek assistance, ask for advice or make a complaint. View Consumer protection for students.

Customer service LGNSW - Local Government NSW

    https://lgnsw.org.au/amalgamation-toolkit/guidance-for-functional-project-teams/customer-service
    Customer service model (the overall strategic approach the new entity takes with customer service); and 2. Frontline customer service. As councils have numerous frontline customer contact points, the scenario of the main Administration Building function of customer service has …

HOME - Health Consumers NSW

    https://www.hcnsw.org.au/
    Health Consumers NSW. Represents the interests of patients, carers and their families in NSW. We believe in shaping a health system that listens to, respects, partners with and values health consumers.

Consumer Training and Support Project

    http://resources.fahcsia.gov.au/ConsumerTrainingSupportProducts/employers/support_staff_workplace_responsibilities/trainers_guide/sec2.htm
    Support Staff Workplace Responsibilities Trainer's Guide The material on the 12 skills of conflict resolution and gender-linked values (The Gentle Revolution) may be …

Consumer Training and Support Project

    http://resources.fahcsia.gov.au/ConsumerTrainingSupportProducts/employees/bullying.htm
    When I'm at work: Bullying What is bullying? Bullying is behaving in a way that hurts another person's body or hurts their feelings. It is about power.

Customer service guide Fair Trading NSW

    https://www.fairtrading.nsw.gov.au/trades-and-businesses/business-essentials/dealing-with-customers/customer-service-guide
    Customer satisfaction. To provide quality customer service you need to have a long-term focus. Aim to make quality customer service part of your business culture. Targets for service delivery and customer satisfaction should be included in the business plan and in employee job descriptions.

Jobs with the Department of Education I work for NSW

    https://iworkfor.nsw.gov.au/department-of-education-jobs?agenciesid=62
    I work for NSW is the jobs site for NSW Government featuring thousands of opportunities across the sector. ... Department of Education NSW Education Standards Authority ... Customer Services and Call Centre Economist Education And/Or Training ...

Information and resources for people with disability - NSW ...

    https://www.ombo.nsw.gov.au/what-we-do/disability
    Project on the transfer of ADHC accommodation services for people with complex support needs - Plain English; We have developed a tip sheet on accessible complaints handling and a video, My right to be heard, which is designed to assist with training frontline complaint handling staff of NSW Government agencies and disability sector organisations.

Contact us Fair Trading NSW

    https://www.fairtrading.nsw.gov.au/contact-us
    The closest services are available at Service NSW, located at 27-31 Argyle St, Parramatta. For a full list of locations that provide counter service for Fair Trading, visit the Service NSW website. ... The Department of Customer Service operates a Building Code Advisory Service to provide general information and advice on the Building Code of ...

Smart and Skilled - Consumer protection information for ...

    https://smartandskilled.nsw.gov.au/for-training-providers/consumer-obligations
    Jul 26, 2017 · The training provider's consumer protection policy (including the contact details of the consumer protection officer) The Smart and Skilled Consumer Protection Strategy; The contact details for the Smart and Skilled customer support centre, as provided by Training Services NSW.



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