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https://www.hcnsw.org.au/
Health Consumers NSW. Represents the interests of patients, carers and their families in NSW. We believe in shaping a health system that listens to, respects, partners with and values health consumers.
https://smartandskilled.nsw.gov.au/about/consumer-protection
Training Services NSW has also developed a Consumer Protection Strategy to: inform consumers and support their rights facilitate discussions between consumers and training providers to resolve complaints refer all parties to other relevant government agencies as required.
https://lgnsw.org.au/amalgamation-toolkit/guidance-for-functional-project-teams/customer-service
Customer service model (the overall strategic approach the new entity takes with customer service); and 2. Frontline customer service. As councils have numerous frontline customer contact points, the scenario of the main Administration Building function of customer service has …
https://www.aci.health.nsw.gov.au/make-it-happen/implementation-support
Working with ACI Networks, consumers and healthcare providers to assist delivery of healthcare innovations into practice across metropolitan and rural NSW. Implementation Support Agency for Clinical Innovation
https://www.ombo.nsw.gov.au/what-we-do/disability
Project on the transfer of ADHC accommodation services for people with complex support needs - Plain English We have developed a tip sheet on accessible complaints handling and a video, My right to be heard, which is designed to assist with training frontline complaint handling staff of NSW Government agencies and disability sector organisations.
https://iworkfor.nsw.gov.au/department-of-education-jobs?agenciesid=62
I work for NSW is the jobs site for NSW Government featuring thousands of opportunities across the sector. ... Department of Education NSW Education Standards Authority ... Customer Services and Call Centre Economist Education And/Or Training ...
https://iworkfor.nsw.gov.au/jobs/all-keywords/nsw-health/all-organisations--entities/all-categories/all-locations/all-worktypes?divisionid=1
Health Protection NSW Health Support Services ... Anaesthesia Rotational Training Scheme Northern NSW (John Hunter Hospital) ... Please be aware that you are now being navigated away from the I Work for NSW job board to a different website to complete your application.
https://www.aci.health.nsw.gov.au/make-it-happen/centre-for-healthcare-redesign
NSW Health started training staff in Redesign methodology through the CHR in August 2007. The CHR provides redesign and project management training to support the Agency for Clinical Innovation’s (ACI s) strategic goal as the ‘go to’ place for clinician and consumer led reform.
http://resources.fahcsia.gov.au/ConsumerTrainingSupportProducts/employees/bullying.htm
When I'm at work: Bullying What is bullying? Bullying is behaving in a way that hurts another person's body or hurts their feelings. It is about power.
http://resources.fahcsia.gov.au/ConsumerTrainingSupportProducts/employers/support_staff_workplace_responsibilities/trainers_guide/sec2.htm
Support Staff Workplace Responsibilities Trainer's Guide The material on the 12 skills of conflict resolution and gender-linked values (The Gentle Revolution) may be …
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