Off Hours Support Policy

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After Hours Support Policy www.hampshire.edu

    https://www.hampshire.edu/it/after-hours-support-policy
    After Hours Support Policy. Hampshire College is committed to making available critical telephone, network, and server resources to the college community 24/7 (excluding scheduled maintenance). IT staff will provide on-call support coverage in the event of unexpected failure or significant problems with critical resources during non-business ...

Microsoft Office Customer Support Policy - Office Support

    https://support.office.com/en-us/article/Microsoft-Office-Customer-Support-Policy-96162163-b3aa-498b-bbbb-5e757b0f31da
    Support policy for Office for home products The most current versions of our Office for home products include free support via phone and chat for any issue type. Note: For more information about the availability of support throughout the life of a product, visit the Microsoft Lifecycle Policy page and search for your product.

Off hours support information :: Advantagecom Networks

    http://support.schmolie.com/weekend-support.shtml
    The off-hours support fee will not be charged if the problem is a crashed shared server or network outage that you didn't cause. If your colocated or dedicated server crashes and you need to use off-hours support, the off-hours support fee does apply. ALL other instances will incur the off-hours support …

Support Staff Compensatory Time Policy

    https://hr.msu.edu/policies-procedures/support-staff/support-staff-policies-procedures/comp_time.html
    Support Staff Policies & Procedures. Support Staff Compensatory Time Policy. Applies to the following Support Staff classified as non-exempt under the Fair Labor Standards Act (FLSA) and support staff entitled to receive overtime or compensatory time per a Collective Bargaining Agreement[1] or policy:. Clerical Technical Union employees (per FLSA and contract)

Off Hours Support Expectations Villanova University

    https://www1.villanova.edu/villanova/unit/helpsupport/off_hours.html
    The goal of off hours support is to ensure that UNIT can respond to emergency support issues in a timely and efficient manner. UNIT Support is available during off business hours (7pm to 8am M-Th, after 5pm on Fridays and all day Saturday and Sunday) via:

After Hours Support - Information Technology - Wiki @ MU

    https://wiki.millersville.edu/display/infotech/After+Hours+Support
    Feb 12, 2015 · Information Technology On-Call Operating Protocol for Emergencies. Adopted as of 5/2/14 . A. BACKGROUND/PURPOSE: The purpose of this operating protocol is to outline the responsibilities for emergency response for after-hours on-call services by Information Technology On-Call Managers (IT OCM).

On-Call Policy and Procedure for Professional Support Staff

    https://www.lshtm.ac.uk/sites/default/files/On_Call_Policy_PSP_Policy_Procedure.pdf
    On-Call Policy and Procedure for Professional Support Staff . Page 2 of 8 ON-CALL POLICY AND PROCEDURE - PS - v1 1 Introduction & Purpose The School currently operates core hours between 9am and 5pm, Monday to Friday. The ... v1 On Call Policy and Procedure for Professional Support Staff Policy ...

On-Call Procedure

    http://www.weber.edu/ITDivision/policy_pages/on-call_procedure.html
    In an effort to provide improved support for systems campus-wide, we are implementing the following policy for after-hours support for critical systems. IT Division management will determine which positions require on-call responsibilities. After-hours Coverage Coverage of after-hours support will be done on a weekly rotation basis.

After Hours IT Support Procedure (MPF1288) : Policy : The ...

    https://policy.unimelb.edu.au/MPF1288
    Dec 01, 2014 · 1.1. The Information Technology Services Senior Management Team (SMT), in consultation with ITS staff and key stakeholders, will determine which University IT services are provided with after hours support.

Support Staff Policy & Procedure for Vacation Time

    https://hr.msu.edu/policies-procedures/support-staff/support-staff-policies-procedures/vacation_pay.html
    Support Staff Policies & Procedures. Support Staff Policy & Procedure for Vacation Time. Last updated 12/05/2019 (changes noted at bottom of page) ... Part-time employees scheduled to work 26 hours per week but less than 36 shall be credited with 75% …



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