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http://wiki.laptop.org/go/Support
Tech Support & Troubleshooting. Join our many community forums below for more direct tech assistance and responses. If you're completely stuck, email our volunteers at "help AT laptop.org", including a detailed description of your problem. We apologize all emails are not answered right away!
http://blog.laptop.org/2018/06/05/olpc-services-technical-support/
Jun 05, 2018 · OLPC works with local teams to develop a system and processes to deploy the laptops and to provide ongoing maintenance and technical support services. OLPC designs technical platforms that include integrated infrastructure and connectivity in order to provide secure internet access and a security system which disables the use of the laptop in ...
http://www.laptop.org/en/laptop/start/troubleshooting.shtml
Troubleshooting guide. As a non-profit association, OLPC is unable to provide direct technical support. One goal of the project is that children will learn to troubleshoot the XO themselves and subsequently use their experiences to help others.
http://wiki.laptop.org/go/Technical_Structure_and_Operations
Technical trainers are responsible for education of teachers and at the beginning of the project also for education of Technical operations staff. User service team section User service teams provides support for teachers and schools what OLPC laptops concern – troubleshooting, documentation creation, development of new activities (programs).
http://one.laptop.org/content/support-strategy
The OLPC program is committed to sustainability. In each program, OLPC works to transfer knowledge and know-how to local teams in order to build local capacity and ensure the sustainability of each program. We focus on seven key components: Program Design ; Implementation and Logistics ; Teacher Training ; Maintenance and Technical Support
http://wiki.laptop.org/go/OLPC:Support_gang
The Support Gang is a group of worldwide volunteers that help other users.When teachers & kids ask for help with their XO via email, forum, chat room and sometimes phone, these are the brave volunteers who answer your questions. We meet most Fridays and Sundays to build strong mentoring relationships around our favorite Projects, listen to Guest Speakers discuss the very latest, and deliver ...
https://onezero.medium.com/the-one-laptop-per-child-program-was-supposed-to-revolutionize-the-developing-world-then-it-3e4cf8fb8832
Nov 20, 2019 · OLPC did talk fairly inclusively about boys and girls learning — but by focusing on technical play, on technical mastery, on video games, it leaned on about a century of marketing technical toys to boys. It’s not that girls don’t take up these technical toys at all.Author: Hope Reese
http://wiki.laptop.org/go/Support_FAQ
One Laptop per Child Foundation is a 501(c)(3) organization in the USA. Our EIN (Employer ID Number) is: 20-5471780. If you make a donation and your company has a matching gift program, please see if they would be willing to match your gift to us. Where is my "Get One" XO laptop from 2007?
http://wiki.laptop.org/images/a/a3/Country_Technical_Support.pdf
ONE LAPTOP PER CHILD This works are licensed under a Creative Commons Attribution 2.5 License. Tech Support - Countries OLPC Role for Tech Support − Provide repair center ideas, guidelines, troubleshooting manuals and information − Encourage use of problem tickets, local help centers, FAQ, documentation of work
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