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https://blog.happyfoxchat.com/live-chat-etiquette/
Oct 29, 2015 · In the examples above, these live chat agents simply didn’t observe some of the general rules of live chat etiquette, or even general customer service etiquette. Do you want to avoid ending up like them? Then make sure you follow these 10 rules of chat etiquette for your support team.
https://mtgo-support.wizards.com/hc/en-us/articles/360035815132-Online-Live-Chat-Support-for-Magic-Online-and-Product-Replacement
Chat support is only available for Magic Online and Product Replacement at this time.. We're currently offering chat support for Magic Online and Product Replacement on our Help Center!. Chat support hours are 9 a.m. to 12 p.m. and 1 p.m. to 5 p.m. Monday through Friday (Pacific Time).
https://www.livechatinc.com/help/tips-for-beginners/
Dec 05, 2019 · Use the filters to pinpoint customers from high-converting pages like product pages or your shopping cart to help them complete purchases. To engage proactively, select a customer from the visitors list and click the start chat button. A chat will automatically open on the visitor's screen.
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