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https://www.livechatinc.com/livechat-resources/online-customer-service-best-practices/
LiveChat or LivePerson offer native apps for desktop and mobiles plus more features dedicated specifically for best online customer support and maximizing online sales. Live chat software is a proven way for improving sales without increasing website traffic.
https://www.comm100.com/blog/live-chat-best-practices.html
This may seem too obvious for a list of live chat best practices for customer service, but if you’re not mindful, you can easily come off as cold and distant. After all, many customers are still getting used to text-based customer service conversations and have a …Author: Carla Jerez
https://www.thebalancesmb.com/best-practices-for-excelling-at-customer-service-2295990
Jun 25, 2019 · It's when we "serve our customers." When was the last time you really served your customer? Here are best practices that any business can use and they will help you in not only creating a customer-driven atmosphere but also excel in customer service.
https://www.comm100.com/blog/customer-support-best-practices.html
Support via online chat is therefore an important component for companies with an online presence. Online support chat is implemented differently than classic phone or email support. For example, each online customer support agent will typically handle multiple customers simultaneously while maintaining the appearance of undivided attention to ...
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