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https://searchcustomerexperience.techtarget.com/definition/online-customer-community
Dec 01, 2014 · Online customer communities are Web-based gathering places for customers, experts, partners and others to discuss problems, post reviews, brainstorm new product ideas, and engage with one another about a company's products, services and brand.
https://www.investopedia.com/terms/c/customer-service.asp
Customer service is the direct one-on-one interaction between a consumer making a purchase and a representative of the company that is selling it. Most retailers see this direct interaction as a critical factor in ensuring buyer satisfaction and encouraging repeat business.
https://www.salesforce.com/products/service-cloud/what-is-customer-service/
The definition of customer service. Customer service is the support you offer your customers — both before and after they buy and use your products or services — that helps them have an easy and enjoyable experience with you. Offering amazing customer service is important if you want to retain customers and grow your business.
https://www.topresume.com/career-advice/customer-service-representative-job-description
Customer Service Representative Job Description. The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.
https://study.com/academy/lesson/what-is-customer-service-definition-types-role-in-marketing.html
Customer service is the act of taking care of the customer's needs by providing and delivering professional, helpful, high quality service and assistance before, during, and after the customer's requirements are met. Customer service is meeting the needs and desires of any customer.
http://www.businessdictionary.com/definition/customer-support.html
Definition of customer support: Range of services provided to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, trouble shooting, maintenance, ...
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