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https://www.oreilly.com/library/view/open-source-for/0596101198/ch04s02.html
Looking back on the difference between the costs of open source and commercial software, a theme emerges. In open source, the burden is on the IT department to develop or find the skills to evaluate, install, configure, operate, and support the software. If this burden is accepted, anything is possible.
https://www.forbes.com/sites/rajsabhlok/2013/07/18/open-source-software-the-hidden-cost-of-free/
Jul 18, 2013 · The high switching costs of commercial apps are now replaced by the high costs of supporting open source apps. Bottom line, open source may be “eating the software world,” but not all of it.Author: Raj Sabhlok
https://campustechnology.com/Articles/2013/09/19/The-True-Cost-of-Open-Source.aspx
Open Source Feature. The True Cost of Open Source. While open source software boasts no licensing fees, costs such as maintenance, support, and storage …
https://www.joetheitguy.com/hidden-costs-of-open-source-software/
Oct 23, 2013 · When we use open source solutions, we depend on the open source community and cannot push them to fix issues which bother us, though theoretically we can do it ourselves… Support – When we use commercial products, we have a clear point of contact on any issue we face with the product. When we use open source, we need to be very patient and ...
http://members.apex-internet.com/sa/windowslinux/04-cost.html
Microsoft claims that over time with Linux, your cost will increase because of support cost. But, when you inspect their reasoning and supporting data, the costs seem to get somewhat skewed. They leave out the fact that you do not necessarily need to pay support costs with open source or Linux.
https://www.erpfocus.com/cost-of-open-source-erp.html
Whatever support your business needs will not be free – those consultants need to make a living too. Hardware and maintenance costs. When you download your open source ERP, you install it on your own computer or server. To use it throughout your enterprise, you need client computers and a network powerful enough to support your requirements.
https://opensource.com/article/17/2/hidden-costs-free-software
Feb 13, 2017 · Software that's free up front but costs money later seems like a major imposition. Secondly, if it happens on an organization's first open source adoption project, it can put the organization off of adopting open source software in the future. Lastly and counterintuitively, showing that open source software has a cost may make it an easier "sell."
https://fitsmallbusiness.com/best-open-source-crm-software/
May 08, 2019 · Therefore, it is important to consider an open source CRM’s technical requirements and functionality, as well as proprietary options. The criteria we used to evaluate the best open source CRM include: License and support costs: We reviewed free and paid plans, considering licensing fees, hosting costs, and paid ongoing technical support options.
https://informationweek.com/the-hidden-costs-of-open-source-security-software/a/d-id/1330567
Dec 08, 2017 · Open source software, such as the Linux OS, the WordPress CMS, and thousands of different cyber security tools, has exploded in popularity.Black Duck’s 2017 Open Source 360° survey found that 90% of organizations use open source software, and 60% of respondents reported that the use of their organization's open source software had increased over the previous year.
https://www.percona.com/services/support
Percona Open Source Database Support Overview. Percona Support provides you with a comprehensive, responsive, and cost-effective database support subscription that helps you to guarantee application performance by making sure your database meets needed performance and uptime requirements.
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