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https://www.juniper.net/us/en/local/pdf/faqs/9030114-en.pdf
FREQUENTLY ASKED QUESTIONS Overview What is the Operate Specialist Program? The Juniper Operate Specialist program allows Juniper partners to provide primary post-sales level 1 and level 2 support to their end user customers. This program lets you design your own branded support …
https://www.juniper.net/us/en/services/
Juniper can help you get more out of your network. From planning, to managing, and maintaining your network to deliver more successful business outcomes. X. Help us improve your experience. Let us know what you think. Do you have time for a two-minute survey? Yes.
https://kb.juniper.net/InfoCenter/index?page=content&id=KB32713
If you receive technical support for Juniper products through a partner branded offering (i.e. from a Juniper Operate Specialist Partner) contact your Juniper partner for more information on using Service Now. Credentials for the site are an email and password that are associated with the primary contact for the site in the Juniper CRM.
https://www.barcodesinc.com/juniper/part-par-nd-srx110.htm
Juniper PAR-ND-SRX110 Operate Specialist Next Day Support for SRX110
https://www.juniper.net/assets/us/en/local/pdf/datasheets/1000333-en.pdf
As a valued Juniper Networks Support Services Specialist: ... Next Day Ship Juniper Networks will ship FRU replacements to the ship-to address in advance of receiving returned defective hardware on the next business day if Juniper issues an RMA by 3pm (local JTAC time). The replacement FRU will be shipped from a Juniper
https://www.juniper.net/uk/en/partners/service-support/
Support Services Partner Support Services Specialization (PSS) Juniper Support Services Partners deliver their brand of technical support and services to Customers, enhanced by leveraging Juniper’s support infrastructure, the Juniper Technical Assistance Center (JTAC), and special Juniper service and support offerings available only to Support Services Partners.
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