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https://www.techopedia.com/definition/24238/operational-support-system-oss
An operational support system (OSS) is a group of computer programs or an IT system used by communications service providers for monitoring, controlling, analyzing and managing a computer or telephone network system.
https://simplicable.com/new/operational-technology
May 19, 2017 · Operational technology is the use of information technology to control physical processes, devices and infrastructure.The term has industrial roots that extend back to the 1950s and applies to business operations.The following are illustrative examples of operational technology.
https://en.wikipedia.org/wiki/Operations_support_system
Operations Support Systems (OSS), or Operational Support Systems in British usage, are computer systems used by telecommunications service providers to manage their networks (e.g., telephone networks).
https://searchitoperations.techtarget.com/definition/IT-operations
Mar 01, 2016 · IT operations is the overarching term for the processes and services administered by an organization's information technology (IT) department. As such, IT operations includes administrative processes and support for hardware and software, for both internal and external clients.
https://www.avnet.com/wps/wcm/connect/onesite/90fb068d-33a4-4039-970e-91bea619456f/pa-eurotech-ot-it-whitepaper-inc0364043-0416-en.pdf?MOD=AJPERES&CVID=lFRXUrV&id=1489688438797
The Internet of Things (IoT) is ushering in a new era of networked computing where advanced applications intelligently monitor and control remote sensors, mobile devices, and smart machines. The IoT blurs the line between traditional operational technology (OT) systems and information
https://www.solarwindsmsp.com/blog/it-operations-manual-templates-how-get-started
Nov 01, 2016 · However, sometimes it's easier to create something when you have an example, so we've scoured the web for some IT operations manual templates that you can use to help get started. Now, some of these don't specifically relate to IT, but they're still a useful model to use when studying the art of creating an operations manual.
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