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http://www.enterpriseunifiedprocess.com/essays/operationsAndSupport.html
The primary goal of the Operations and Support discipline is to operate and support your software in a production environment. The focus of operations is to ensure that software is running properly, that the network is available and monitored, and that the appropriate data is backed up and restored as needed.
https://blog.pythian.com/product-support-vs-operational-support/
Of course you cannot expect product support to login to your systems and help monitor them, recover a corrupted database or resolve performance issues etc. Oracle customers usually have clear understanding of the differences between product support and operations support and consulting that Pythian provides.
https://www.differencebetween.com/difference-between-production-and-vs-operation-management/
May 18, 2011 · Production vs Operation Management . Production management and operations management are management jargon that needs to be simplified for those who are sitting on the fence or those inside an organization unable to comprehend them clearly.
https://keydifferences.com/difference-between-production-and-operations-management.html
Sep 26, 2017 · Operations Management, as the name suggests is the administration of business operations, by the managers of the organization. The difference between production and operations management is very thin and blurred, which is simplified in this article in a detailed manner. Content: Production Management Vs Operations Management. Comparison Chart ...
https://www.quora.com/What-is-the-difference-between-production-support-and-product-support
Production happens when the product GO_LIVE means before actually publishing it into the main environment. generally in production the product is deployed into the main server/space. their you give support for deployment issues, minor compatibilit...
https://itservicemanagement-itil.com/defference-between-applicaiton-support-maintenance/
Mohan, generally application support deals with, Technical or Application help (L2 or L3) to users and Incident (Break Fix) or Problem Management. Application Maintenance is generally associated with Application Maintenance or Enhancements (small to medium development projects). Usingthese definitions the metrics sort of drop out automatically.
https://www.quora.com/What-is-the-difference-between-DevOps-and-production-support
Oct 30, 2017 · Software applications are more complex than ever. If your application is slow or down for even five minutes customers will blow up on Twitter for the whole world to see. To prevent this, developers and operations have to work together in lockstep ...
https://en.wikipedia.org/wiki/Production_Support
Production support covers the practices and disciplines of supporting the IT systems/applications which are currently being used by the end users.A production support person/team is responsible for monitoring the production servers, scheduled jobs, incident management and receiving incidents and requests from end-users, analyzing these and either responding to the end user with a solution or ...
https://cmoe.com/blog/strategy-vs-operations-understanding-the-difference/
Strategy VS Operations: The Operational Engine of the Business. Most individuals can successfully explain what the operational side of the business does. Because many people are directly connected to and support the operational engine in one way or another, “operations” is easy to understand.
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