Oracle Isupport Implementation Guide

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Oracle iSupport Implementation and Administration Guide

    https://docs.oracle.com/cd/E18727_01/doc.121/e13495/T303161T303169.htm
    For information on performing service request setups, refer to the Oracle TeleService Implementation and User Guide. Setting Up Oracle Notes. The Notes module of Oracle Common application Components enables the entire suite to create, maintain, and share notes related to customers, opportunities, service requests, and other business objects. Notes allows the capture of extensive, textual, project relevant information within Oracle …

Oracle iSupport Implementation and Administration Guide

    https://docs.oracle.com/cd/E26401_01/doc.122/e49101/T303161T303164.htm
    Oracle Knowledge Management implementation allows access to the known problems/solutions database, and permits users to locate technical documents, including white papers, user guides, and FAQs. The merchant benefits by increased knowledge among customers and reduced call center activity.

Oracle iSupport Implementation and Administration Guide

    https://docs.oracle.com/cd/E18727_01/doc.121/e13495/T303161T303166.htm
    Setup information can be found in the Oracle TeleService Implementation and User Guide. Oracle Knowledge Management. In Oracle iSupport, Oracle Knowledge Management provides knowledge base searches during service request creation, the display of frequently used solutions on the home page, and knowledge base searches from the Support tab.

Oracle iSupport Implementation and Administration Guide

    https://docs.oracle.com/cd/E18727_01/doc.121/e13495/T303161T303163.htm
    Oracle Marketing Implementation Guide Oracle Marketing provides the tools necessary to automate the planning, budgeting, execution, and tracking of your marketing initiatives. It provides a single repository of customer information that enables you to analyze, personalize, refine, and target your campaigns to better align with sales.

Oracle iSupport Implementation and Administration Guide

    https://docs.oracle.com/cd/E18727_01/doc.121/e13495/T303161T303172.htm
    Set up Oracle Scripting according to the Oracle Scripting Implementation Guide. Creating Surveys in Oracle Scripting. Oracle iSupport uses only the non-list-based types of surveys. Create scripts in Oracle Scripting according to the steps and guidelines documented in the Oracle Scripting Implementation Guide and Oracle Scripting User Guide.

Oracle iSupport Implementation and User Guide

    https://docs.oracle.com/cd/B25284_02/current/acrobat/115ibuig.pdf
    Oracle® iSupport Implementation and User Guide Release 11i Part No. B13661-02 March 2005

Oracle iSupport Implementation and Administration Guide

    https://docs.oracle.com/cd/E18727_01/doc.121/e13495/T303161T303168.htm
    Set up Oracle Scripting according to the Oracle Scripting Implementation Guide. Create Surveys in Oracle Scripting. Oracle iSupport uses only the non-list-based types of surveys. Create scripts in Oracle Scripting according to the steps and guidelines documented in the Oracle Scripting Implementation Guide.

iSupport - Getting started Oracle Community

    https://community.oracle.com/thread/311918
    May 03, 2007 · I've been tasked with investigating (learning) about iSupport. We have Oracle E-Business Suite installed, but where in the world do I begin? ... Get the iSupport User Guide and Implementation Guide Hope this will help You If you require more indepth in iSupport or in any Service Module, Please post it. Thanks, Vikram .



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