Find all needed information about Oracle Isupport Module. Below you can see links where you can find everything you want to know about Oracle Isupport Module.
https://docs.oracle.com/cd/E18727_01/doc.121/e13495/T303161T303169.htm
Oracle iSupport features the ability to create, update, and track service requests. It does this through integration with Oracle TeleService. The service request feature of Oracle iSupport also includes optional product selection and association, knowledge management queries, and e-mail submission of service request details.
https://docs.oracle.com/cd/E18727_01/doc.121/e13495/T303161T303166.htm
Oracle iSupport relies on several Oracle E-Business Suite modules for its data and functionality. The modules that must be installed and set up for Oracle iSupport to function properly are discussed in the following paragraphs.
https://docs.oracle.com/cd/E18727_01/doc.121/e13495/T303161T303174.htm
Oracle iSupport: Implementation Class to Populate Service Request Extended Attributes Specifies the Java implementation class, which implements the interface provided, to populate service request extended attributes.
https://community.oracle.com/thread/847574
Nov 22, 2010 · Hi, I'm trying to customize/extend the iSupport module (iSupport Primary User resposnisbility -> Account -> Returns). The requirement is when the user clicks on the "Return Items" button I have to fire a custom validation on the item. I understand that iSupport is a not a OAF page, but a regular JSP page.
https://docs.oracle.com/cd/E18727_01/doc.121/e18040/T257886T257892.htm
Oracle TeleService (Support module) is a Service Request Management System that integrates with Oracle Knowledge Management for resolving customer issues. It is an agent-facing module that a customer service representative or agent (CSR) uses.
https://www.oracle.com/support/
Oracle Premier Support for engineered systems provides fully integrated systems support with a single point of accountability and optimized performance at every level of the integrated stack. Qualifying customers can receive the enhanced coverage of Oracle Platinum Services at no additional cost.
https://docs.oracle.com/cd/E18727_01/doc.121/e13496/T468199T468208.htm
The Oracle Forms-based module of the Oracle TeleService encompasses the widest range of features of all the modules. Its robust technology and integration with inbound telephony and Oracle Order Management for the processing of service charges makes this module ideal for …
http://oracleappscommunity.com/oracle/blog/304/oracle-apps-modules-list/
Oracle Apps is ERP system developed by Oracle Corporation. It consists many modules, often grouped into product families. Oracle apps ERP is in use since 30+ years, initially started with oracle financials and expanded to manufacturing, logistics, supply chain planning, product life cycle management & customer relationship management.
http://support.oracle.com/epmos/faces/MosIndex.jspx
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https://docs.oracle.com/cd/B53825_14/current/acrobat/121ibuig.pdf
Oracle® iSupport Implementation and Administration Guide Release 12.1 Part No. E13495-02 April 2009
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