Find all needed information about Osticket Multiple Email Address Support For Tickets. Below you can see links where you can find everything you want to know about Osticket Multiple Email Address Support For Tickets.
https://forum.osticket.com/d/456-multiple-email-address-support-for-tickets
osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market.
https://osticket.com/features/
osTicket provides more features than most of the help desk softwares in the market. osTicket is a widely-used and trusted open source support ticketing system. ... Avoid multiple agents responding to the same ticket at the same time! ... Users can login using their email address and a ticket number or they can register a profile for full access ...
https://github.com/osTicket/osTicket/issues/2621
Oct 05, 2015 · Customer has multiple email addresses #2621. gtulga opened this issue Oct 5, 2015 ... and address is the user's additional email address. osTicket will not accept email from that person's address that you accept. However when they open a ticket it will always default to the original email (the first one that osTicket finds when opening the ...
https://forum.osticket.com/d/91080-duplicate-tickets-per-mail-are-getting-created
osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market.
https://forum.osticket.com/d/86517-one-email-multiple-department-set-up
Is it possible to use a single email address for multiple websites that has contact forms?The catch is that despite being a single email address, OsTicket must be able to tell which website the inquiry is coming from and assign the ticket to the corresponding Department to alert to correct agents.Can this be done or is there a way to implement this set up?
https://github.com/osTicket/osTicket/issues/1225
Sep 04, 2014 · Feature Request - Merge Tickets #1225. Hannibal226 opened this issue Sep 4, 2014 · 122 ... Allow the Agent to select multiple tickets from any view (search result list, my tickets list, other lists) and to hit a MERGE button. ... +1, this feature would be so valuable to us. A very important part of our users answer to osticket email ...
https://forum.osticket.com/d/76799-auto-assigning-ticket-to-a-team-using-email-piping
osTicket is a widely-used and trusted open source support ticket system. It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market.
15,000+ businesses use osTicket worldwide; osTicket seamlessly routes inquiries created via email, web-forms and API. Simple and easy-to-use web-based customer support platform. osTicket comes packed with more features and tools than most of the expensive (and complex) support ticket systems on the market. The best part is that osTicket is ...
https://github.com/osTicket/osTicket/issues/364
Dec 30, 2013 · Hi, I really hope someone answers this query of mine. I set up osticket 1.8.0.1 and email is working fine. Email working means, after adding my host and smtp port settings, OsTicket system is able to send email/alerts to clients and the admin after tickets are created.
https://docs.osticket.com/en/v1.14.1/Developer%20Documentation/API/Tickets.html
Create a Ticket¶. Tickets can be created in the osTicket system by sending an HTTP POST to api/tickets.xml, api/tickets.email or api/tickets.json depending on the format of the request content.. Fields. email: required Email address of the submitter name: required Name of the submitter subject: required Subject of the ticket message: required Initial message for the ticket thread.
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