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https://doc.otrs.com/doc/manual/admin/6.0/en/html/updating.html
Updating from OTRS 4 or earlier. Warning. ... Do not continue the upgrading process if this script did not work properly for you. ... Step 5: Update installed packages. Note. Packages for OTRS 5 are not compatible with OTRS 6 and have to be updated.
https://doc.otrs.com/doc/manual/admin/5.0/en/html/installation.html
If available for your platform you should use pre-built packages to install OTRS, since it is the simplest and most convenient method. ... otherwise OTRS will not work correctly. Here's how to disable SELinux for RHEL/CentOS/Fedora: ... # make install ... cpan[2]> exit Terminal does not support GetHistory. Lockfile removed. Now you should edit ...
https://doc.otrs.com/doc/manual/admin/5.0/en/html/upgrading.html
Step 4: Install the new release (tar or RPM) Step 4.1: With the tarball: ... Do not continue the upgrading process if this script did not work properly for you. Otherwise data loss may occur. ... The OTRS packages of 4 are NOT compatible with OTRS 5, so you have to perform a package upgrade! ...
http://doc.otrs.com/doc/manual/admin/5.0/en/html/manual-installation-of-otrs.html
Configure SELINUX=disabled in the /etc/selinux/config file: # This file controls the state of SELinux on the system. # SELINUX= can take one of these three values: # enforcing - SELinux security policy is enforced. # permissive - SELinux prints warnings instead of enforcing. # disabled - …
https://blog.otrs.com/2017/12/12/otrs-6-update-installed-packages/
Dec 12, 2017 · Upgrade all packages at once via the GUI in OTRS 6. OTRS 6 Feature: Update All Installed Packages at Once Robert Ullrich12. Dec 2017 Development Miscellaneous. Another smaller but very useful new feature in OTRS 6 is the possibility, to update all installed packages via the OTRS Package Manager. You may have recognized the new button in one ...
https://community.apachefriends.org/f/viewtopic.php?p=130869
but we are not allowed to install with admin rights due the network policy. So before we can furfill a request to install it with admin rights we need a full test setup with conclussions. I can install it correctly on my own notebook, but then i have no network acces so i cant connect to the correct mailserver and cant perform tests.
https://www.howtoforge.com/otrs_centos4.4
Installing OTRS 2.14 (Open source Ticket Request System) on CentOS 4.4. OTRS is a trouble ticket system with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to …
http://www.systeen.com/2016/05/03/install-otrs-3-1-centos-6-5/
We will download and install OTRS 3.1.6: cd /tmp. ... we have to install the ITSM package using the Package Manager: Download ITSM 3.1.4 from the below URL: ... SYSteen Founder decided to launch his own blog to fill in the gaps of the lack of robust tech how-to's online. Related Posts.
http://doc.otrs.com/doc/api/otrs/6.0/Perl/Kernel/System/Package.pm.html
NAME; DESCRIPTION; PUBLIC INTERFACE. new() RepositoryList() RepositoryGet() RepositoryAdd() RepositoryRemove() PackageInstall() PackageReinstall() PackageUpgrade()
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