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https://support.oracle.com/
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http://www.oracleappsblog.com/index.php/weblog/comments/oracle-web-conference-owc-replaces-oracle-direct-connect-odc/
Oracle Web Conference (OWC) replaces Oracle Direct Connect (ODC) A couple of weeks ago I had to use Oracle Web Conference (OWC) to resolve a Severity Level 1 Technical Assistance Request (TAR). This post discusses this new feature Oracle is offering for Collaborative Support.
https://community.oracle.com/thread/635816
Mar 27, 2008 · When we login to Oracle Applications, we see in the bottom of the screen some options like <Num Lock> etc..in the same area, there is one more <OWC>. What is the meaning and functionality of this <OWC>? Regards Rahman
https://www.oracle.com/in/support/contact.html
Oracle provides essential support services including 24/7 technical assistance, powerful proactive support resources, and product updates. With global coverage and 50,000+ development engineers and customer support specialists, Oracle delivers complete, dependable, fully-integrated service.
https://docs.oracle.com/cd/B13866_04/webconf.904/b10877/intrduction.htm
1.1 What is Oracle Web Conferencing?. Oracle Web Conferencing brings real-time online collaboration to any enterprise, letting customers, employees, teams, and partners meet online within the context provided by the content, commerce, and comprehensive business flows of e-business.
https://www.oracle.com/support/contact.html
Oracle provides essential support services including 24/7 technical assistance, powerful proactive support resources, and product updates. With global coverage and 50,000+ development engineers and customer support specialists, Oracle delivers complete, dependable, fully-integrated service.
https://itknowledgeexchange.techtarget.com/eye-on-oracle/is-oracle-supportive/
Aug 22, 2007 · Oracle Support is caught in the middle, between what marketing promised and what development delivers. Over the years, they have done a pretty good job of bridging that gap. The self-service support model is the only way Support could begin to meet the demand.Author: Derek Kuhr
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