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http://www.oracle.com/us/products/applications/peoplesoft-enterprise/crm/053341.html
With Oracle's PeopleSoft Enterprise Support for Customer Self Service capabilities, customers are able to solve problems, update account information, and check the status of service requests whenever and wherever they want. At the same time, service organizations are able to reach more customers and ...
http://www.oracle.com/us/products/applications/peoplesoft-enterprise/crm/053339.html
Learn about Enterprise Support from PeopleSoft. This customer support software gives your entire support organization access to real-time customer information so you can deliver a positive experience to your customers—no matter how and when they contact you.
https://support.oracle.com/
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https://blogs.oracle.com/peoplesoft/oracle-lifetime-support-document-updated-for-peoplesoft-april-2017
Apr 07, 2017 · Oracle is committed to the long term support of PeopleSoft. In January 2016, I wrote the blog “Oracle Lifetime Support Document Updated for PeopleSoft – January 2016” announcing the clear establishment of Oracle’s commitment to support PeopleSoft HCM and Financials (FMS/ESA/SCM) 9.2 “through at least” December 2027.
https://www.riministreet.com/support-for-oracle/peoplesoft
Rimini Street provides third-party support for PeopleSoft, enabling you to continue running your existing PeopleSoft applications for a guaranteed 15 years without the need for forced upgrades. From application and custom code fixes to personalized and comprehensive tax, legal and regulatory updates , every Rimini Street client receives service ...
https://questoraclecommunity.org/learn/blogs/oracle-support-for-peoplesoft/
Oracle Support of PeopleSoft Extended. Oracle made the big announcement that life time support for PeopleSoft, specifically for the continuous innovation of the 9.2 release, has been extended from 2027 through the end of 2030. Paco pointed out that this is an interim date, not an end date; therefore, customers will have support through at least ...
https://docs.oracle.com/cd/E39583_01/fscm92pbr0/eng/fscm/fsco/concept_UnderstandingContactInformation-9f206e.html
When an external contact accesses a self-service transaction, the system checks the customer IDs that are available for the contact and for the self-service transaction customer type, and verifies access rights to that customer's data. The self-service transaction View Bills accessed through PeopleSoft eBill Payment uses the bill-to customer ...
https://docs.oracle.com/cd/E39583_01/fscm92pbr0/eng/fscm/fsco/task_AddingGeneralCustomerInformation-9f2150.html
Adding General Customer Information. ... Oracle delivers the service operations in PeopleSoft Integration Broker with a default status of Inactive. ... If you are required to implement special handling for services, you can specify customer service treatment defaults on this page as applicable.
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