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https://www.gep.com/webcasts/the-procurement-metrics-that-matter-in-2019
In this webcast, Andrew Bartolini, chief research officer of Ardent Partners along with GEP’s Paul Blake go over the key procurement metrics that matter in 2019 — a timely, pragmatic discussion for savvy CPOs and procurement professionals looking to revise performance measurement and benchmarking to meet modern-day demands.5/5(7)
http://www.procureware.com/drive-improvement-top-procurement-metrics/
Aug 09, 2016 · Procurement is no different, and most modern procurement organizations have a suite of indicators for feedback on their performance. Efficient procurement depends on systematically analyzing spend data. The three big categories of KPIs (key performance indicators) for procurement look at quality, delivery and cost savings.
https://paramountworkplace.com/5-proven-ways-to-measure-procurement-performance/
But spend savings can only go so far — at some point, it’s simply not possible to reduce costs further, so procurement professionals need to reaffirm their value to the organization in other ways. Here we look at five proven ways to measure procurement performance, along with a few tips for improving the metrics.Author: Salim Khalife
https://www.gep.com/research-reports/ardent-partners-procurement-metrics-that-matter-in-2019
For a CPO, these could include performance metrics like savings, spend under management, and technology adoption. So what does a best-in-class procurement organization look like today? Ardent Partners’ Procurement Metrics that Matter in 2019 eBook is the product of a decade’s worth of market research. It contains the best and most widely ...5/5(7)
https://www.publicspendforum.net/blogs/psfeditorial/2019/04/02/performance-measurement-public-procurement/
Since there are no standard metrics to measure public procurement value, it makes sense to better the ways we track performance. By paying closer attention to that, hopefully, organizations can glean insight into procurement value. These are important to working towards a more consistent way to measure procurement performance, and hopefully its ...
https://www.salesforce.com/blog/2015/05/essential-customer-support-metrics.html
May 26, 2015 · Empathy, patience, and positivity perhaps. But what about metrics? While I agree that support is ultimately about people, metrics are how we measure our performance and inform improvements. To boost your customer support strategy, take a left and right-brain approach by tracking these essential support metrics.
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