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https://www.theshelbygroup.com/post-implementation-support-part-1-go-live-coming/
Jan 12, 2017 · Beginning with a successful implementation to ensure that the support needs are limited to exception use cases, Post Implementation Support can be broken down into 3 phases: 1. Pre-Go Live, or “Preparation” 2. Immediate Post-Go Live, or as we like to think about it, “Silence is Bliss” 3. Long Term Support, or “Handling the Known ...
https://blog.thehcigroup.com/go-live-support-pre-post-go-live-planning
Jun 07, 2016 · Last week, we published the first installment of our new Go-Live Support blog series, “Go Live Support: Operation Communication,” which honed in on the essential steps for developing a comprehensive Go-Live communication plan. If this is your first time checking out the new series, you can get caught up by reading the introductory post here and the “Operation Communication” post here.
https://www.projectmanagement.com/blog-post/19646/A-checklist-to-setup-a-post-production-support-team
We didn’t have a proper checklist in place for this part of the transition. I believe the reason for this is that production support is an area where we don’t put in a lot of emphasis. The whole team is focused on the deployment and go-live activities that the post production support gets little attention.
http://www.bestpractices.ca.gov/sysacq/documents/Migration_PostCutover_Support_Plan.doc
Purpose. This support guide will document our post cutover support plan and communication protocol for the migrating counties. Should <Current System> Project Staff be contacted by <Current System> county staff, <New System> project staff, Interface partners or Stakeholders after “Go Live” this guide should be used as a reference for documenting the contact and redirecting the contact to ...
https://www.sagesoftware.co.in/blogs/the-ultimate-go-live-checklist/
The real test of the parties involved in the ERP Implementation comes during the Go Live period. During this times, the true capability of the ERP can be known. It is not impossible to have a smooth Go – Live process. Here is the ultimate Go – Live checklist which will help the management be ready during the whole Go – Live process.
https://it.toolbox.com/question/sap-post-go-live-modeling-113007
I am looking for a template or information to build an effective post go live support model We encourage you to read our updated ... SAP Post Go Live Modeling. I am looking for a template or information to build an effective post go ... [sap-projectmanagement] SAP Post Go Live Modeling I am looking for a template or information to build an ...Author: Pamela Beeson
https://workday.uchicago.edu/sites/workday.uchicago.edu/files/uploads/Pre%20Go-Live%20Activities%20for%20Internal%20Communicators%2012DEC14.pdf
Go-Live Support Kit Contents will include: • Top 10 Post Go-Live Tasks for (Academic) HR Partners • Top 7 Post Go-Live Tasks for Everyone • Top 10 Reports for Role-Holders • List of available Quick Reference Guides and videos • On-site and mobile unit support schedule for January • January roles-based training schedule •
https://www.erpandmore.com/2016/03/20/erp-post-implementation-activities/
Mar 20, 2016 · A s you consider your ERP post-implementation activities, remember that almost everyone focuses on the go-live event and at that time considers the implementation complete. However, the real return on investment from the ERP comes from the post-implementation activities that occur within the first year. It is a sad fact that most ERP teams disband after the go-live.
https://www.healthit.gov/sites/default/files/tools/nlc-ehr-implementation-go-live-planning-checklist.docx
Go-Live Planning ☐ Set a date with vendor for go-live during a time that is the least busy as possible. ☐ Use the go-live date to plan all aspects of the implementation, scheduling backwards from that date. Allow for contingencies. ☐ Determine your rollout strategy.
http://www.projectperfect.com.au/package/reference_material/Readiness%20Checklist%20-%20Go%20Live.pdf
• Mechanism for advising users of any changes during the go live period • Support staff available – particularly external suppliers • No critical staff on leave immediately after go live • Process for managing issues after go live . 22-Jan-09 Readiness Checklist – Go Live Page 4 of 4 ...
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