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https://www.theshelbygroup.com/post-implementation-support-part-1-go-live-coming/
Jan 12, 2017 · Beginning with a successful implementation to ensure that the support needs are limited to exception use cases, Post Implementation Support can be broken down into 3 phases: 1. Pre-Go Live, or “Preparation” 2. Immediate Post-Go Live, or as we like to think about it, “Silence is Bliss” 3. Long Term Support, or “Handling the Known ...
http://www.bestpractices.ca.gov/sysacq/documents/Migration_PostCutover_Support_Plan.doc
Purpose. This support guide will document our post cutover support plan and communication protocol for the migrating counties. Should <Current System> Project Staff be contacted by <Current System> county staff, <New System> project staff, Interface partners or Stakeholders after “Go Live” this guide should be used as a reference for documenting the contact and redirecting the contact to ...
https://www.theshelbygroup.com/happens-go-live-three-steps-ensuring-success/
Mar 17, 2015 · Plan Ahead Once the goals are in place, planning can begin. ... Monitor, Evaluate, and Improve (Post Go-Live) Measure against the goals you set at the beginning of the initiative, and more importantly, how you are supporting the achievement of those goals. ... How are your operational and technical support teams adapting to the new environment ...
https://www.nten.org/article/6-key-steps-to-post-implementation-tech-project-success-0/
Dec 04, 2013 · 6 Key Steps to Post-Implementation Tech Project Success. By: Missy Longshore ... There may be less support from the management team, as post-launch feels more nebulous&endash;you no longer have the clarity of a ‘go live’ date to point to as a tangible milestone. For example, if you were upgrading from Office 2003 to Office 365, and users ...
http://meetings.hayesmanagement.com/blog/post-go-live-stabilization-4-challenges-and-tips-for-success
Oct 14, 2015 · Post Go-live Stabilization: 4 Challenges and Tips for Success. ... Here are four key challenges you can expect to encounter after you are live and some helpful tips for successful post go-live stabilization. Support Center Tickets: ... you will also need to be prepared to plan for training after you are live in the system. The training needs ...
http://www.trekglobal.com/erp-resources/articles/ERP-Strategy-Post-Go-Live
Aug 15, 2016 · ERP Strategy Post Go-Live. Posted on August 15, 2016.. Go-live is by far the most exciting milestone in an implementation of new business software, especially an Enterprise Resource Planning (ERP) system as the solution impacts nearly every department in your organization.
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