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https://www.hpe.com/us/en/services/proactive-care-services.html
Reduce the number of problems and respond rapidly when they do occur with HPE Proactive Care. Get both reactive and proactive support service deliverables for your HPE IT devices and systems so you can focus on your business.
http://www.hp.com/cpso-support-new/proactive/
HP’s Proactive Support tool is designed to help businesses of all sizes reduce support costs and maximize productivity – all with the simple click of a mouse. HP recommends that you enable Proactive Support right away to save you time and prevent printer issues before they …
https://h20195.www2.hpe.com/V2/getpdf.aspx/4AA3-8855ENW.pdf
ensure that configurations are consistent with Hewlett Packard Enterprise best practices2 • Access to a remote HPE Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support Technology3 HPE Proactive Care Service Support Services Data sheet
http://www.hp.com/cpso-support-new/proactive/whatis.html
HP Proactive Support is a tool imbedded into multiple HP software including HP Web Jetadmin 8.1 for Windows, HP Easy Printer Care (Windows) and HP Printer Utility (Mac OS). It offers proactive troubleshooting capabilities that identifies, diagnoses, and resolves problems with your commercial imaging and printing product.
https://www8.hp.com/us/en/solutions/business-solutions/services.html
Support Support ... From fixing your equipment to retrieving mission-critical data, HP Services has you covered – around the globe, 24/7. Discover the many ways our services can help protect your investment, solve business challenges, and stay focused on reinventing your business.
https://support.hp.com/us-en/document/c01688675
HP Proactive Support helps reduce costly printer downtime by preemptively identifying, diagnosing, and resolving printer issues before they become problems for you. HP's Proactive Support tool is designed to help businesses of all sizes reduce support costs and maximize productivity— all with the click of …
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