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http://www.ist.co.uk/legal/supportagreement.html
Product Support Agreement. DEFINITIONS Program means the software product for which customer has a license and has purchased the services specified in this Agreement. Program Material means the Program together with the media on which it is recorded and all supplied related documentation.
http://acqnotes.com/acqnote/careerfields/performance-based-agreements
Mar 09, 2018 · A Performance-Based Agreements (PBA) documents the negotiated and agreed upon level of support and associated funding required to meet performance requirements. A PBA with the user states the objectives that form the basis of the Performance-Based Life-Cycle Product Support effort …Continue Reading→
http://www.boeingsuppliers.com/tc0692/index.html
Boeing Commercial Airplanes (BCA) Terms and Conditions: DAC 26-730 DOC NO. TITLE REV NO. I ... Product Support Agreement : 2. 12.200: Product Support Agreement : 3. 12.300: Product Support Agreement : 4. 12.400: Product Support Agreement B. No.1 Government Programs Repair Support Agreement ; VII. HISTORICAL INFORMATION A. Introduction B. Filing ...
https://www.gigamon.com/content/dam/resource-library/english/user---support-documentation/ms-product-support-and-software-maintenance-agreement-7074.pdf
Page 1 of 7 GIGAMON SOFTWARE AND PRODUCT SUPPORT AGREEMENT _____SUPPORT TYPE This Gigamon Software and Product Support Agreement (“Support Agreement”) is between Gigamon Inc. (“Gigamon”) and the customer identified in Attachment A (“Customer”) for the support and maintenance of the Products (defined below) by Gigamon. This Support Agreement is for the period specified in …
https://www.techdonut.co.uk/sites/default/files/sample_it_support_agreement.pdf
Example IT support agreement About this document This document is an example IT support agreement between a small business and an IT support company. Check the ‘IT Donut advice’ boxes for explanations of each area of the agreement. Usage This sample agreementhas been produced by The IT Donut (www.itdonut.co.uk) and Abussi
https://www.datasprings.com/help/product-support-agreement
Data Springs strives to offer premium support for our products and services. We are always reviewing our support options, response times, and monitoring common questions and including FAQ’S and forum posts to handle these. Often, a quick search within the product forums for key words concerning your question or support issue will render several threads on that issue.
https://forums.moneysavingexpert.com/showthread.php?t=2254807
Jul 02, 2010 · Surely I argued if I signed a product support agreement I would have been given a copy and information as to what the support entailed. Eventually he gave me a number to ring and handed me phone . I was through to their financial department who said they would cancel agreement and refund any payments made.
http://wwwimages.adobe.com/content/dam/acom/en/legal/licenses-terms/pdf/platinum_support_program_service_agreement.pdf
Platinum Support Service Agreement ("Support Agreement") The following sets forth the terms and conditions for the provision of maintenance for Adobe software licensed by Customer and support services (“Support Services”) under the Adobe Platinum Maintenance and Support Program: 1. …
https://www.acq.osd.mil/log/MPP/.policy.html/PPP_for_Product_Support_Guidebook_Oct2016.pdf
Public-Private Partnering for Product Support 10/20/2016 2 cus does not preclude application to other product support elements2 within, or in addition to, those partnerships, and work is underway to provide additional authorities to encompass a broad-er range of product support functions and processes.
http://www.acqnotes.com/Attachments/Integrated%20Product%20Support%20Guidebook%20Dec%202011.pdf
in the product support agreement contract(s) for the purpose of motivating behavior needed to achieve performance and cost outcomes consistent with the terms, conditions, and objectives of the Product Support Arrangements Incentives include the following types: award fee, award
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